Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Address and Contact Information
Address: 5546 TN-153 #102, Hixson, TN 37343
Phone: (423) 803-5999
Website: https://www.firehousesubs.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Anthony
Good sandwiches, fast service. Online order ready on time and accurate. I prefer Jersey Mike’s, Penn Station, and Publix subs, but Firehouse has good options.
… moreRachel Page
We frequent here often, but today really stood out. Cayden made our subs, and they were the best they’ve ever been! He is also so very polite. Way to go! Stellar Employee!
… moremichael dees
The food is exceptional, I always pick Firehouse over anywhere else, they have great service and do great things in support of the local Firefighters and charities. Fire house is on point and on top.
… moreMiller Bruce (WolfyBuilder)
The loaded potato soup, and the ham and cheese sandwich were delicious. My order was prepared quickly and accurately.
I would highly recommend this restaurant if you are looking for some good sandwiches and soup!
… moreI would highly recommend this restaurant if you are looking for some good sandwiches and soup!
Beep Beep
Cashier was very kind and patient. I forgot my wallet in the car by accident and the cashier was very nice about it. The food was very hot and fresh. Not only did my sandwhich look good but it was very good. It also came with a pickle; which, I love! I’d come back here. Also the store was very clean.
… moreBrook Royer
Taylor, Nick, and Casey were amazing. The customer service was great, and the sandwiches were made to perfection. If you want great customer services, and sandwiches made perfectly, visit the Hixson store on Hwy 153.
… moreMichelle Owens
Visited today with 2 new girls and a shift lead, was very busy but I must say those 3 ladies done a great job!!!
… moreJesse Short
I don’t want to come eat hearing fighting/ sex. Been in a couple times, short skinny is always talking about another man, someone “wanting her”. How gross to talk about the public.
… moreStephanie W
My family enjoys Firehouse Subs, we have since the first location opened in Chattanooga, close to 20 years ago. What we do not enjoy is bad service and incorrect orders. This will likely be our last visit to the Hixson location due to their consistent inability to get an order right. Wrong bread, stale or not toasted, cold meat, missing cheese, enough lettuce to completely fill the basket, no pickle, wrong sandwich, wrong size, and missing sandwiches are what we’ve experienced in the past few visits.
Today’s Order-To-Go failure included: one no ‘less bread”, one missing cheese, two missing pickles, and three were cold/not toasted. To make things worse – the survey on the back of the receipt is no longer available and there is no other feedback channel other than to call. Calling the Hixson location was pointless as they did not answer the phone.
The Red Bank location answered the call. The manager was attentive, kind, and relatable. He made extremely reasonable efforts to understand and connected me with upper management. Both the Red Bank Manager and the Regional (?) Manager made generous offers to ‘make things right’ and while I deeply appreciate the sentiment, I would much prefer a consistently well-made sandwich.
… moreToday’s Order-To-Go failure included: one no ‘less bread”, one missing cheese, two missing pickles, and three were cold/not toasted. To make things worse – the survey on the back of the receipt is no longer available and there is no other feedback channel other than to call. Calling the Hixson location was pointless as they did not answer the phone.
The Red Bank location answered the call. The manager was attentive, kind, and relatable. He made extremely reasonable efforts to understand and connected me with upper management. Both the Red Bank Manager and the Regional (?) Manager made generous offers to ‘make things right’ and while I deeply appreciate the sentiment, I would much prefer a consistently well-made sandwich.
glts
I ordered a Smoked Turkey & Provolone. It was suppose to come with “smoked turkey breast, provolone, lettuce, tomato, onion, mayo, and deli mustard with a pickle spear,” all it had on it was one small slice of cheese, a tad of turkey, and mustard.
… more