Jaden Washington
I came in today and this was an amazing experience, the customer service was amazing as well as the chicken nuggets. They were cooked perfectly and I enjoyed how seasoned they were. I definitely will be back and I recommend you all to come here!!
… moreElizabeth Daniels
I pulled off and didn’t get my order because they couldn’t take a very simple order at the drive thru window. Poor customer service is the reason why many nostalgic fast food restaurants have to close locations. Please do better. Although I don’t eat here often, I would hate to see this restaurant closed next year.
… moreCerina Brock
I placed an order through the KFC app and was really disappointed. The food was cold by the time I got it, and I specifically ordered the potato wedges (which just made their big return) with the hot honey wings, but they gave me French fries instead. The wedges were the main reason I went, so it was very frustrating to get home and realize my order wasn’t right.
Unfortunately, this isn’t the first time I’ve had issues with this location. The food is rarely fresh and the quality is consistently disappointing. I really hope management takes this feedback seriously and improves the service, because customers deserve better.
… moreChristian Gonzales
Ordered a pot pie on Saturday, July 2nd and THIS is what they gave us! A warped up crust where the filling was dry, rubbery and inedible!! HOW IN THE WORLD DO YOU SERVE SOMETHING LIKE THIS??!!! ARE YOU DOING ANYTHING FOR QUALITY CONTROL??!!! OUTRAGEOUS!! Couldn’t eat when I got it home because it was just so dry! I called the customer service number and the agent named Jasmine sent us a voucher for a replacement pot pie. I had no way of sending these pictures to the corporate office, so I am putting here hoping someone sees them. I look forward to enjoying KFC again really soon, but at a different location. I also should mention that I had to wait a bit before they even came to the speaker to take the order and I noticed the car in front us was asked to wait on the side. If Colonel Sanders was here today, he would have been outright appalled!! I’m BEYOND APPALLED that they didn’t even bother to check the quality of the product!! HOW DO YOU DO THAT??!!!
… moreClinton Nwachukwu
Last Tuesday, me and my brother went to KFC to buy some chicken, along with rolls, corn, and macaroni and cheese. The food is alright and we had some of that last Tuesday night.
… moreRen MsWill
Total disappointment. Spent $30 for 8 pc of chicken and 2 small sides. Chicken was tasteless and had been there for a while because all the Krispy batter had fallen off the skin. Never again.
… moreMahalia Lavergne
I went through the drive-thru at the KFC on Highway 6 and Bellaire and had an excellent experience thanks to Titus. I ordered a 2-piece chicken with mashed potatoes, and everything was hot, fresh, and prepared just right. Titus was polite, efficient, and made the process smooth and pleasant. It’s not often you get that kind of service at a drive-thru, and it really stood out. Five stars all the way!
… moreLaura Flores
My online order was accurate, hot, ready when I arrived in the drive thru. I’ve been to this location 3x over the past 6 weeks & it has been on point every time. Marcus & Titus provided excellent customer service.
… moreMia May (Gemini)
So I been here in different occasions and it’s always clean but they never seem to have enough people working. We had to wait awhile to get our orders taken and our food. They definitely need better customer service.
… moreEdith
Disgusting attitude food service lady was nasty she took a long time to even notice us chicken was hard eww i should have left never again coming here health department needs to see this
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