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There’s a Burger King® restaurant near you at 4199 Union Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Cheektowaga, NY serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes.
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600 thruway plaza drive. Directions. CHEEKTOWAGA NY, 14225. 7163092364. Ways to order. Mobile Ordering & Pickup.. Delivery. Dine in hours. Monday. 6am – 12am.
Burger King – Cheektowaga, NY Restaurant | Menu + Delivery
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Reviews
Fina “Aquafina”
Just left Burger King, this is my chicken sandwich with lettuce, mayo & onions….barely can see the mayo, and the lettuce very minimal, also chose for it to be cut in half, nope! My husband’s sandwich was similar directions weren’t followed. He wanted no mayo, add bacon, cheese, ketchup, onions, and mustard. He had mayo, bacon, mustard, ketchup, cheese, and no onions also no cut. Since the remodel it looks nice in the inside however the manager does a lot of yelling at her staff, which was loud while waiting inside for our order. We went inside in hopes this would stop our meal from being messed up, since we ordered at the kiosk. I will say this will be my last time at the BK on Union.
… moreWansi Habte
They literally while open wouldn’t acknowledge me and wouldn’t come to the window to serve me and acted like they were closed. It’s very sad to see that Customer Service is nonexistent, and I felt very racially profile since they made eye contact with me and completely disregarded my existence that I wasn’t good enough to serve.
… moreErika Marrero
My family loves the Burger King on Union. The staff is very friendly, the restaurant is new and clean, and they have an awesome GM(she’s the best). Great food and service.
… moreBLo Chic
Order of only a few items was completely and utterly messed up, incorrect, and sloppily loaded into a bag. Very obvious the staff and the management at this location take no pride in their jobs or their positions…or frankly themselves.
Management that was alerted of oversight on a simple order processing… passed it off as “one of her employees must’ve handed out the wrong order”?
The manager herself handed out the order, through the drive-through window!
It’s pathetic when someone does something incorrect that they can’t admit they were at fault and simply apologize. That would’ve gone much further…. further than lies and excuses.
There’s no other explanation for this general demeanor affliction other than sole incompetence!
Really tragic & sad….
Nothing more to say…..
Easy food with easily, the most incompetent staff serving it!
And this is why the price of fast food has gone up so much? Due to employees and management, like this establishment on Union Road, expecting to be paid $30 an hour for subpar sloppy service? Yeah, that’s a joke!
Have pride in your work, even if you are cleaning toilets for a living!
… moreManagement that was alerted of oversight on a simple order processing… passed it off as “one of her employees must’ve handed out the wrong order”?
The manager herself handed out the order, through the drive-through window!
It’s pathetic when someone does something incorrect that they can’t admit they were at fault and simply apologize. That would’ve gone much further…. further than lies and excuses.
There’s no other explanation for this general demeanor affliction other than sole incompetence!
Really tragic & sad….
Nothing more to say…..
Easy food with easily, the most incompetent staff serving it!
And this is why the price of fast food has gone up so much? Due to employees and management, like this establishment on Union Road, expecting to be paid $30 an hour for subpar sloppy service? Yeah, that’s a joke!
Have pride in your work, even if you are cleaning toilets for a living!
Christopher Conners-Fecio
I was getting work done on my car at the Chevy dealership on 12/30/25 at 9:45am and decided to grab a breakfast sandwich. It took 15 mins to get my order, the guy at the counter (manager on duty) claimed he didn’t have the order, served another person and told me to “shut up for a min” when I continued to ask for my food. It gets better. I choose a table, sit and start eating. 2 guys walk in to put up a 24 hour sign. He points to the window above me and has them put it there. They walk over, open a ladder and start working above me at the table I’m sitting at. I ended up throwing out what was left of my cold food and leaving. He should be fired and I will never be back.
… moreGreg Harris
0 star review. How much more rude can customer service get?? Good customer service is dead. The new renovation forces you to use the kiosk. I asked a group of 4 workers just standing there if I could have my cup for my drink while im waiting just to be received with blank stares then finally the one girl laughed as if I was asking for a miracle and very reluctantly gave me my cup. What a joke..
… moreTakeyia Taylor
The tomatoes was bad and not edible they were so bad and mushy it was like tomato paste on my burgers it is totally disgusting and unacceptable to serve food like this
… moreStephen Krytus
This is the best Burger King in the area. I drive out of my way every morning to get their breakfast sandwich.
… moreGmail Account
Disgusted with food and unfriendly staff. Asked for extra extra crispy bacon – bacon looked raw (on both sandwiches). Went back to counter second time and politely explained the issue. Guy never apologized – I gave him the uncooked bacon and reiterated that I wanted extra crispy bacon. One minute later he handed me a bag with even less cooked bacon than the first! I couldn’t believe it. I just left it on the front counter when I saw it was virtually raw. Two times you can’t get it right? And attitude by staff unwelcoming. Would never return to this location.
… moreJim Beaumont
The food was good. I wouldn’t say outstanding but then I wouldn’t expect that these days unless I paid a premium price. The girl taking the order was cheerful and pleasant and service oriented. This was immensely appreciated especially after a distasteful experience I had with a Wendy’s only hours earlier. See my review of them. This place was good and definitely had their act together and was producing a decent product. I would go there again even if it was somewhat out of the way.
… more