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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 4388 US-62, Calvert City, KY 42029
Phone: (270) 395-7818
Website: https://www.fourteenfoods.net/?y_source=1_ODk5NzEzMi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
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DQ Food and Treat in Calvert City, KY, 4388 US Hwy 62
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Reviews
Jason Wells
So I’m curious, if the place is short handed and was not going to open until 4:00pm then why has four people entered and exited the back door three times in a half hour when the lobby is closed and maybe two to five vehicles in the drive thru in the same amount of time ? It’s now 4:10 lobby door still not open unlike what the piece of paper on the door indicated, poor elderly couple at the lobby door waiting and knocking no response!!! Finally the door open the girl hold the door open but when I get there the door is locked, soon after the crowd leave, they are so over worked they are back outside taking a break, meanwhile the men’s bathroom is out of soap, curious where the employees wash there hands, floor sticky from soda dropped on the floor I’m guessing from the day earlier because it was t in the 15 minutes I was present, yes you could say I’m a little crabby !!!
… moreShawna Travis
Came by today and got a lg hot fudge milkshake and a small chocolate milkshake and a pup cup. We usually go to Benton and Draffenville Dairy Queen. Everytime we order this at those places its around $9.54. Calvert DQ total was $10.47. No big deal, few cents difference.
We get up to window for our stuff. Employee is trying to take our money and talking on their cell phone and laughing with whoever. Very unprofessional. Then we get our stuff and the LG hot fudge milkshake ended up being just a chocolate shake. The pup cup was in a very small black condiments container instead of the clear plastic ones that Benton and Draffenville give us.
If the employee wouldn’t have been on their phone then maybe they would have gotten our order right.
… moreWe get up to window for our stuff. Employee is trying to take our money and talking on their cell phone and laughing with whoever. Very unprofessional. Then we get our stuff and the LG hot fudge milkshake ended up being just a chocolate shake. The pup cup was in a very small black condiments container instead of the clear plastic ones that Benton and Draffenville give us.
If the employee wouldn’t have been on their phone then maybe they would have gotten our order right.
Jennifer Sutton
We went to this dq during a long day of traveling and had to wait 20 minutes for our food inside while they only served the drive through.
… morevanderstelt jamie
The cupcake didn’t have any fudge in it. And the hot fudge sundae barely had any hot fudge on it. Both of the Frozen treats were lacking in the fudge department.
… moreAmanda Jackson
Used to love going to Dairy Queen. But from now on we will not go back unless it’s for ice cream. The food has taken a terrible turn. This makes the fourth or fifth time that we have ordered food and received food made incorrectly or the quality is absolutely awful. One visit I had ordered onion.m rings with a chicken strip basket and didn’t receive the onion rings but was charged for them. They also didn’t have gravy which was understandable to me because it was later and getting close to closing time.
This time I went to order for my family. W all got chicken strips except our youngest who got a cheeseburger only ketchup. Extra gravy with the baskets. When we got home and opened our food we had only pickles on the burger. Two milks instead of a milk and a sprite. The gravy at first glance looked like just milk. Upon further inspection we found that at the bottom of the container was the think buildup of what is supposed to be the gravy. Pictures attached so you can see what I’m talking about.
When I called to let the employee know she said they made the gravy on the microwave rather than how they’re supposed to. I get it equipment breaks down but tell someone that when they’re ordering heavy. And a note that I am never the person to call and complain at a restaurant. People have bad days and make mistakes but this is just too consistent and food that I would never dream of serving someone.
They need new management or new employees that will serve better food. Maybe they need to pay better. I don’t know but the quality in food has seriously declined. Up until the last few months I’ve never had a complaint when ordering from there.
… moreThis time I went to order for my family. W all got chicken strips except our youngest who got a cheeseburger only ketchup. Extra gravy with the baskets. When we got home and opened our food we had only pickles on the burger. Two milks instead of a milk and a sprite. The gravy at first glance looked like just milk. Upon further inspection we found that at the bottom of the container was the think buildup of what is supposed to be the gravy. Pictures attached so you can see what I’m talking about.
When I called to let the employee know she said they made the gravy on the microwave rather than how they’re supposed to. I get it equipment breaks down but tell someone that when they’re ordering heavy. And a note that I am never the person to call and complain at a restaurant. People have bad days and make mistakes but this is just too consistent and food that I would never dream of serving someone.
They need new management or new employees that will serve better food. Maybe they need to pay better. I don’t know but the quality in food has seriously declined. Up until the last few months I’ve never had a complaint when ordering from there.
Akia Johnson
Worst DQ I’ve ever been to. “General manager” is super unprofessional. Food is cold and gross and matches the trashy staff. Chili cheese dog was ice cold the cheese wouldn’t even melt, ended up throwing the other one away. Traveling to Florida from Illinois I figured the DQ would be better in a bigger town and state, absolutely 100% not.
… moreDonnie Gould
Worst DQ in Kentucky. Service is terrible. Wait time is ridiculous. Employees are rude. Had to wait in line, at the speaker mind you, for over 10 minutes, just for some rude girl to come on and tell me they couldn’t make a blizzard. Not the first time its happened here but the last time we will go. Just shut the store down.
… moreRob Shirley
3 of us traveling south. We stopped in for lunch and almost walked out straight away.. I’m guessing they had a lot of new staff or the manager was micro managing everything.. short story.. it took a little longer than expected to order. Not too bad on delivery but it was in uncoordinated and some confusion on what was ordered.. my chicken strips spent way too much time in the frier. A burger came out with the meat cold and toppings hot.
My blizzard was nice but smaller than expected..
… moreMy blizzard was nice but smaller than expected..
Peter Mosher
We understand that you didn’t have chicken because of the shipment. So we ordered two bacon cheeseburger meals. And I’ve had multiple people who ordered after us get their food. Unfortunately, this is right on par with all the other one star reviews.
… moreLayna Howland
We visited yesterday and the staff went above and beyond for my allergy kid! They asked if they could help us decide what to get and when I mentioned my son had an allergy they offered to take apart and sanitize the machine so he could have a blizzard. He was so excited to be able to try a blizzard. It made his day and mine too! He said it was the best ice cream ever! Thank you so much for your kindness and understanding!
… more