Deena Maris
Well I debated about leaving a review but I did notice somebody else had a similar issue with the changing gloves so I thought maybe I should. I work in the food business so I tend to notice things. I have never been to a Jersey Mike and I decided I was going to give it a try I am usually very picky about where I eat because working in the Food Service I know what goes on behind closed doors so I take caution where I eat. So upon entering I looked around staff had clean Uniforms on hair was maintained and gloves were being used. Bread was covered and the toppings look well maintained. So I decided to order a sandwich. The gentleman went to the register with his gloves on. The customer began digging through her purse and came up with some sort of coupon paper of some sort or receipt out of like the bottom of her purse and handed it to the cashier who then grabbed it with those gloves proceeded to use the register then came back to my sandwich and asked me what toppings I wanted on there. I immediately was deflated and knew there’s no way I could eat the sandwich but because everybody was so nice I didn’t want to ask the gentleman to change his gloves so I ordered my toppings and then when I got home I just threw the sandwich away.
I won’t likely be back just because I get grossed out easily at infractions like that. But I know some of my friends who eat there so I just think it’s really important to educate the staff about when you leave one station washing hands and new gloves are important before returning to a new station. But the staff was really nice and that is appreciated
… moreMel Brousseau
This location just opened near me, and after asking several people their take on Jersey Mike’s, I decided to give it a try. The store is very clean and organized, the staff very friendly and helpful and the subs fantastic. I ordered the Original Italian, Mike’s Way, with banana peppers, Jalapenos and pepper relish. The relish decision was made after I inquired about it and was offered a sampling, which I thought was great. The sub was big and stuffed with fresh ingredients, and while the vinegar and oil softened the bottom of the sub a bit, it didn’t saturate it to the point where it fell apart. I’m a huge fan of this combo on subs, so being able to order it this way was a plus. It’s always interesting to see another sub shop’s take on their sandwiches, and I was glad I tried theirs. I’ll definitely be adding Jersey Mike’s to my rotation!
… moreRyan Janasik
Ordered lunch for myself and co workers. Pickup time was 12:03pm. I arrived at 12pm and left with food at 12:45pm. Got back to work with the food. They didn’t give us our chips and they shorted us a drink. Which frustrates me the most is I asked “are the chips in the bag” and I got a “yes”. They also messed up two of our 8 subs and left employees without lunch. Going to think about this next time we need lunch for work. Not a good look, do better.
… moreTravis K
Ordered at 11:28am. Pickup time was 11:43am. Got to the store at 11:35am. One person eating no one in line. Finally received my food at 12:01pm. Ridiculously slow! I understand you may have new people or other online orders but pick up the pace. Many people standing around and don’t get me started on multitasking or lack thereof.
… morekris
Amari made me a great chicken bacon ranch!! Her customer service was excellent.I will definitely be back! All the workers called in today.But she still managed to hold down the fort and did an excellent job doing it!!! I hope.
Corporate sees this and gives her a big raise as she definitely deserves it!!!
… moreMatthew Weber
The service was great. Professional and kind. The food was good too. Much better than some of the other fast options nearby.
… moreKevin Klosky
Keep doing what yall are doing. Always great food, and the staff is ALWAYS AMAZING. Seriously, the staff is what makes this place above most other sub shops.
… moreKayla K
I just wanted to say that I have only been to Jersey Mikes maybe once before today. No reason other than I just didn’t have any near my house but I have been seeing the “Sub in a Tub” all over the internet so I figured I would check it out again. The staff was very prompt, welcoming/friendly and very helpful. Not to mention my food was delish! Thank you all!
… moreCyndi Hagan
The employees here are SO nice! I’ve been sitting here for a few minutes and every person who has come through has been greeted. They all have smiles on their faces that look GENUINE and they actually seem happy to help everyone. The restaurant is clean and the music is fun and upbeat. Not to mention the delicious food! I got the #9, which has the same toppings I usually get at Subway. Not only is it less expensive, but it tastes better, is actually fresh, and you get more than enough bang for your buck. These guys actually made me want to work here! Plus their community involvement is amazing. Go here for great subs and a great atmosphere with genuinely happy employees! You can tell this place is well loved by those who work here.
… moreAlaric Greenlee
As I started eating my sandwich I noticed a big piece of onion in my sandwich, unusual. Then I noticed the bread was not gutted. The worker didn’t want make it over and seem to have an attitude about it. He finally make both sandwiches over, but now no lettuce and ranch dressing on the sandwiches. I ask for a cup of ranch, and went back for the lettuce. He never apologize for his mistakes. He never changed his gloves after using the register.. He is the red headed worker. We need better services at these restaurants. 5530 B on port Washington ave. Hope changes are made.
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