Matthew “Matt” Lentz
Much like everyone else in this country I have went my entire life without a negative experience at a fast food place. Its quick. In and out.
That is until today. I placed on online order for pickup at 2:59PM for pickup when I got off work at 3:30. Unfortunately in my error I did not set a pickup time! I called them immediately and the guy on the phone completely understood and said he’d put on the receipt to not make until 3:45.
Imagine my surprise when I got there and was yelled at by some sweaty loser who said I placed the hour two hours ago and that what I was doing was not okay. He said if I ever did this again he’d just cancel my order and then slammed the windows shut.
I don’t know what his problem is but certainly it would help with some anger management and perhaps a dash of team communication. Not sure how one guy writes the time on the receipt and one soys out about it.
I hope your day gets better bro.
… moreZachary Martins
I swear I always get the opposite of what I ask for when I go there I could be asked if I want taco sauce and when I say yes there still no sauce?? And I ask for easy on the lettuce and yet again looks like they put extra lettuce on it it’s crazy to me that fast food workers want anything close to $15 an hour when people can’t make a simple taco
… moreKris Braegelmann
Used to love going to Taco Johns …. the last couple times there the food quality tasted like cleaning chemicals. Mostly the tacos. The Olays are always good.
… moreKimberly Atchley
Already was having a bad day and honestly was just stopping at the closest food place. After ordering I didn’t even want to get food from there. I could literally hear them yelling “ahhh come on!” After everything I said and then the cashier wouldn’t even look at me or say anything. Note this was an hour before close…so it’s not like I was going out of my way to inconvenience them. I haven’t even eaten the food yet.. I only pray they didn’t do anything to it and cooked it alright..
… moreLisa Carmichael
A quick stop for a bite to eat for lunch. Went through the drive-through as I headed back to the twin cities from the Brainerd Lakes Area. My two soft shell tacos were good. Service was quick. I forget to ask for sauce. My ice water had fizz so that didn’t work out for me, but other than that the drive-through was a good experience.
… moreGypsy Girl
when i pulled up in to the drive thru, the guy asked if he could interest me in a #5. I said no thank you and ordered something else. well, guess what, i got the #5 minus one of the ingredients (because that would have been very obvious). the food was only warm, not hot like it should have been. VERY DISAPPOINTED! it was a long day at the hospital, i was headed home 3.5 hours away and thats what i got. Also, the price! OUTRAGEOUS! this is why i never eat out. The whole experience.. not good.
… moreAaron Decker
The food tastes amazing. Their beef burritos are my favorite. The service is friendly and the staff do a nice job getting everything correct. The atmosphere is mid for me. The music can be loud at times and the actual lobby is just a normal restaurant lobby. Overall solid 9/10
… moreEric Thompson
This Taco John’s is always consistent with their food, hot and fresh. Except for today my meet potato burrito was a little cold but still delicious. The only issue I have is the customer service is a little lacking.
It seems employees don’t want to be there. My only criticism is it should be open till 2:00 a.m. at least the drive-thru. But besides that I’ll still be returning.
… moreBosco James
Great place with great manager. Listen great and no issues with food at all. Nice nice portions
… moreJustin Reller
Tried a mobile order and when I added coupon it added 10$ to my order instead of taking 5$ off. Also i got several Misc sides of guacamole and cheese and diced tomatoes in little containers that i didnt order, the guacamole I will never order again it was weird and slimy. When I ordered 2 tacos with super hot added and 2 without unfortunately all of them had super hot on them.
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