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Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
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Order from Jack In The Box in Burien, Washington
Jack in the Box. OPEN TODAY UNTIL 03:00 AM. 14206 1st Ave S Burien, WA 98168.
All Jack In The Box locations in Burien, WA
Jack In The Box in burien, wa. 14206 1st Ave S. Burien, WA 98168. (206) 242-3364 · 1127 SW 128th St. Burien, WA 98146. (206) 244-1950 · Jack In The Box Logo. |.
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Reviews
Shelby Benak
Normally, I have no issues here besides them being out of almost all their soda flavors, which isn’t the end of the world. Zero stars for Service
However, last night around midnight, I go to te drive thru to get dinner. When it was my turn at the speaker box, the employee who took my order was a guy. He asked what I would like to get, I asked for the number 3, to which he responded saying they were out. I had asked if they were out of the buns or something, and he says its the meat, they are out of the signature meat but could do a regular patty. Half way through, a female employee takes over and this is how it went:
Me: “What is the difference between regular and signature meat?”
Him: “It’s signature.”
Me: “Okay, but what does signature mean? How is it different from regular meat?”
Him: “It’s signature.”
Me: ” I’m sorry, but I don’t know what signature means.”
Him: ” It’s signature.”
Me: (PAUSES BECAUSE I DON’T UNDERSTAND HOW THATS AN ANSWER TO MY QUESTION) “But what does that mean? What is signature meat?”
Him: “It’s-” (gets cut of and female takes over)
Her: “one is a regular meat and the other is signature.”
Me: “… I guess I just don’t understand what that means.”
Her: ” It’s signature meat. The other is regular.”
Me: “I understand that, but what does signature mean? Does that mean it’s cooked differently? A different type of meat?”
Her: ” It’s just signature. Now, do you want the regular meat or no?”
(at this point the tones are very impatient and annoyed by me not understanding.)
Me: “…. okay well is the regular meat beef? will the burger still have everything on it?”
Her: ” Okay you know what, we’re out of the number 3. We can’t make it anymore. Sorry for even trying to help you.”
So because I didn’t understand what the hell “SIGNATURE MEAT” meant vs regular meat and was only asking for an explanation of what the difference was, that was enough for them. This was completely unacceptable customer service. I go there and the female who took over is the one who always works the graveyard shifts in the window with lighter blonde hair. It was very rude for her to treat me like that when I was asking a question. I’m not an employee for Jack in the Box. I don’t cook there, haven’t had training, don’t know the recipes…. meaning, I have no damn idea what “signature meat” vs “regular meat” means. Losing your patience because you’re not explaining something right is not how someone in customer service should act. I’ve been in customer service F&B for over 17 years, and a General Manager for 13 of those years, and I’ve never treated someone like that. If someone doesn’t understand what you’re saying, you don’t cut them off, refuse the item and say “Sorry for even trying to help you”. You explain in a different way……
This was horrible service, horrible experience, and I’m very disappointed in this. I don’t eat here often, so getting mad like that, cutting me off, refusing my food item, then throwing in the very rude and arrogant end was horrible.
Owner, you need your staff to take patience and customer service training courses again. Whenever I come here at night, she’s always there. She never smiles, never talks to me, and anytime I ask for something, like extra taco sauce, she looks like it’s the last thing she would want to do. I never complain, or return food made wrong, no matter how many times I’ve had mistakes here because it’s small issues that aren’t the end of the world…. but horrible treatment is something I will not stay quiet about.
Miss, I don’t know what is going on in your personal life, but you were completely unprofessional and rude. I will never be coming back.
… moreHowever, last night around midnight, I go to te drive thru to get dinner. When it was my turn at the speaker box, the employee who took my order was a guy. He asked what I would like to get, I asked for the number 3, to which he responded saying they were out. I had asked if they were out of the buns or something, and he says its the meat, they are out of the signature meat but could do a regular patty. Half way through, a female employee takes over and this is how it went:
Me: “What is the difference between regular and signature meat?”
Him: “It’s signature.”
Me: “Okay, but what does signature mean? How is it different from regular meat?”
Him: “It’s signature.”
Me: ” I’m sorry, but I don’t know what signature means.”
Him: ” It’s signature.”
Me: (PAUSES BECAUSE I DON’T UNDERSTAND HOW THATS AN ANSWER TO MY QUESTION) “But what does that mean? What is signature meat?”
Him: “It’s-” (gets cut of and female takes over)
Her: “one is a regular meat and the other is signature.”
Me: “… I guess I just don’t understand what that means.”
Her: ” It’s signature meat. The other is regular.”
Me: “I understand that, but what does signature mean? Does that mean it’s cooked differently? A different type of meat?”
Her: ” It’s just signature. Now, do you want the regular meat or no?”
(at this point the tones are very impatient and annoyed by me not understanding.)
Me: “…. okay well is the regular meat beef? will the burger still have everything on it?”
Her: ” Okay you know what, we’re out of the number 3. We can’t make it anymore. Sorry for even trying to help you.”
So because I didn’t understand what the hell “SIGNATURE MEAT” meant vs regular meat and was only asking for an explanation of what the difference was, that was enough for them. This was completely unacceptable customer service. I go there and the female who took over is the one who always works the graveyard shifts in the window with lighter blonde hair. It was very rude for her to treat me like that when I was asking a question. I’m not an employee for Jack in the Box. I don’t cook there, haven’t had training, don’t know the recipes…. meaning, I have no damn idea what “signature meat” vs “regular meat” means. Losing your patience because you’re not explaining something right is not how someone in customer service should act. I’ve been in customer service F&B for over 17 years, and a General Manager for 13 of those years, and I’ve never treated someone like that. If someone doesn’t understand what you’re saying, you don’t cut them off, refuse the item and say “Sorry for even trying to help you”. You explain in a different way……
This was horrible service, horrible experience, and I’m very disappointed in this. I don’t eat here often, so getting mad like that, cutting me off, refusing my food item, then throwing in the very rude and arrogant end was horrible.
Owner, you need your staff to take patience and customer service training courses again. Whenever I come here at night, she’s always there. She never smiles, never talks to me, and anytime I ask for something, like extra taco sauce, she looks like it’s the last thing she would want to do. I never complain, or return food made wrong, no matter how many times I’ve had mistakes here because it’s small issues that aren’t the end of the world…. but horrible treatment is something I will not stay quiet about.
Miss, I don’t know what is going on in your personal life, but you were completely unprofessional and rude. I will never be coming back.
Orishi Fababa
Best kept fast food joint I’ve been to in a long time. The staff was clean, they all wore gloves and the food didn’t leave bumps or rashes unlike the other places in the area.
… moreALASKA AIRLINES
The staffs won’t even take my orders, waited there 15-20minute just to head back to my car empty-handed. Why prioritized only drive through orders these days with fastfoods.
… moreSarah Wimberly
Small soda was completely full of ice, and the drink was flat. $30 for three snacks, that weren’t good, is too much. Dirty tables, and they were out of more than half of their menu items.
… moreToni Jones
So, I see I’m not the only one to find the tall, blonde to be incredibly rude. No need to ask “is that it?” 4 times while I’m placing my order, I’ll let you know as soon as “that’s it” And thanks so much for making sure to mess up 1 item in each of the 2 combo meals I ordered. And since I was nice enough to order extra ranch at the speaker instead of the window so you wouldnt have to ring an extra transaction in case you had to charge for them, I appreciate that you charged me for every single one. $2 for ranch not even one for free even though we had a large onion ring and large curly fry. But my favorite part was the extra old, over cooked chicken breast on my chicken sandwich. There’s no way I wouldn’t have chipped a tooth if I had tried to bite it. I’ll stick to paying DoorDash to go to the 128th location. This one is garbage
… moreAlbert Wittig
Employees ignored me, completely. I was trying to ask a question about ordering and they just pointed at the kiosk and repeatedly walked by. I just ordered and hoped for the best. Then later, they did the same when I ordered condoms and had to wait. Once the drive thru girl noticed, she assisted. I blame dependacy on kiosk for lack of attention to customers by staff. Secondly, every single table inside the place was dirty. I had to wipe my table down myself to use, it’s disgusting. Literally every table has crumbs or sticky stuff on surface. It’s 9:30am, and was only 1 customer here. No excuse for the fifth at all. I’ll never come here again. If the inside is this nasty, imagine the cooking and food prep area? Gross!!
… morearzelia jones jr
Almost every time I go to this location it’s out of most things I want to order or the condiments. Would recommend going 1mile to to next location on 128th.
… moreJesse Baldwin
Got $65 worth of stuff. For my family half, the order was messed up and all the fries were missing, asked for a refund manager in person did not know how to do refund? they gave me a receipt, said it’d be back in my account in 1 and 3 days, it’s now been 6 days. No refund this place needs to be shutdown.
… moreRichard Bartose
Tried to get CUBE MUNCHIE MEAL BOX, this guy here say we are out if the boxes. Okay……….put it in a bag, let me get the deal. But when I was waiting I noticed about 24 boxes sitting on top………..told the guy,he said we couldn’t use those.
… moreJohnny Redcorn
The cashiers suck, no customer service skills and I think I was speaking to a manager. Told me I couldn’t get a side of raw onions?!
Walked in and gave her my order and she pointed to a logged out register but hey I’m sure whatever was on her phone was more important then making sure things were ready for the customer. Everyone else was cool but the register women always suck, this one just happen to piss me off today. Will not be returning to this location.
… moreWalked in and gave her my order and she pointed to a logged out register but hey I’m sure whatever was on her phone was more important then making sure things were ready for the customer. Everyone else was cool but the register women always suck, this one just happen to piss me off today. Will not be returning to this location.