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There’s a Burger King® restaurant near you at 1530 North Du Pont Highway. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in NEW CASTLE, DE serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successf…
Well-known fast-food chain serving grilled burgers, fries & shakes.
Address and Contact Information
Address: 1530 N Dupont Hwy, New Castle, DE 19720
Phone: (302) 613-2573
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Reviews
Taylor Cameron
After tonight and giving this restaurant chance after chance, I think it’s time to speak up. I’ve been going to this BK not only for myself/my family, but as a Doordash deliver driver, for a very long time. Every employee I’ve ever spoken to has been extremely rude and disrespectful from a customer service standpoint. When I order from the counter inside, it takes a few minutes to get someone’s attention. When I place orders in the drive-thru, it takes minutes for someone to answer and they don’t place the order correctly. “Can I please have a number nine?” (Rings up a number three) “Can you make sure that’s a chicken sandwich meal, it’s not right on the screen” and the employee goes back and forth about that we asked for. The worker tells us to pull up to the second window…we do…and then gives us the hand motion of “get to the back” with his thumb. We reverse, no one is at the first window to take our payment. So we pull forward again and hear someone yell out the window “HELLO?” The window finally opens for payment and the worker is complaining about being tired and can’t wait to get off. While doing a DoorDash order a few weeks ago, I had 2 orders to pick up. The lobby was not busy at all but they were working on online pickup orders it seems. I sat there for a half hour. Someone employed here (that was off the clock in their house clothes) came in and started working on the orders with them. I don’t know what’s going on with this restaurant, but it’s a bad experience every time. It feels like the customers are an inconvenience to their time. I’ll be taking my business to another BK.
… moreDevin “Adulting 101” Roland
35 min to get a pretty standard order. Hashbrown were clearly sitting the entire time. Dont go here.
… moreAngela
Three stars because they have great staff.. super friendly and helpful…. The fries were super hot and fresh…. The burgers and chicken sandwich on the other hand… Not so good… The bread was hard and stale… The burgers looked like they set out for days… They were cold …. Chicken sandwich was full of grease…. The cheeseburgers weren’t edible… They were so old and cold…. The whopper was ok seemed reheated…. I personally wouldn’t go back… Due to all the bad food… But wonderful customer service.. great employees…
… moreStacie Sloan
We had a great experience at this BK this morning. The restaurant was clean and orderly, set up nicely with “crowns” on each table, the bathrooms were freshly cleaned. The service was amazing. We didn’t catch his name, but a super nice gentleman took our order, he was friendly and attentive. He made our 3 YO daughter feel so special. The food came out fast and hot and the whole experience was top notch! Definitely more than we were expecting when we stopped.
… moreGolfulus Shampoo
I’ve never actually eaten at this location. This five star review is based entirely upon the dumpster adjacent to the restaurant. For somebody returning home from work on foot, it provides a semi-discreet location to relieve the bladder. Far from ideal, but close enough. I want to thank you from the bottom of my heart, but it seems that the bottom of my heart is too far away for me to reach currently. In light of that, please accept my thanks from the middle region of my heart.
… moreLeslie Aguilar
Food is prepared very sloppy. It’s like they have animals in the kitchen or they are making the food with their feet! All they do is fill the bun with mayo and ketchup it’s Just disgusting! Nothing is ever fresh and everything has a bad chemical taste. They also always get the order wrong and are super rude! I miss the clean and respectful Hispanics that used to work here.
… moreTyra Taylor
The restaurant opens at 7:00 am, I arrived there at 8:30 in the drive threw. When I got there the guy told me to give him a minute and had me waiting over 20 minutes without saying anything else to me. So I tried to go in the restaurant and the doors were locked. This is by far the worst experience I’ve ever had here and I will not be returning. I don’t know the guys name that worked this morning but his customer service was TERRIBLE and I hope he gets disciplined!! January 4, 2022
… moreMelissa West
Where is the cheese and they said the shake machine wasn’t working and it’s because someone told him to say that I could tell he was new because I asked for a stacker and he said McDonald’s has it and e just laugh because he didn’t know better anyways they need to learn the menu and stop lying to customers
… moreBruce W Athy Jr
First off the vehicle in front of me had to honk to get service. My chicken wrap wasn’t wrap, the onion rings under cooked couldn’t eat those, and the double cheese burger was put together horribly. And this is with the GM there.
… moreJeff Campbell
Theres never enough ppl working behind the counter so the food,quality and service all suffer… always friendly courteous employees,just never enough help and the the foods getting worse everytime i go
… more