

Fast & Delicious Chinese Takeout & Delivery Made To Order NO TIPPING POLICY! Tso Chinese Takeout & Delivery is Austin’s favorite Chinese restaurant cooking up fresh, delicious Chinese classic dishes. We believe that food is most delicious when it is made fresh to order and our no-tipping policy means you get awesome service without the guilt trip. We’re human, but we’ll always make up for our mistakes. We also love to cater! Please visit us at tso.catering, or email [email protected]
Address and Contact Information
Address: 2000 N Mays St Ste 108, Round Rock, TX 78664
Phone: (512) 686-3270
Website: https://tsochinese.com/
Menu Photos
Order and Reservations
Reservations: tsochinese.com
Order: Order online
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Reviews
The general tso chicken crust was soft/squishy, a sign it was either in the sauce a long time or just frozen or then heated up. The broccoli in the dish likewise was quite soft and not fresh tasting. Chicken egg rolls were fine just lukewarm. Drunken beef noodles tasted a lot like a microwaveable Chinese meal from the grocery store. Pretty sure the beef was not pan fried fresh but likely frozen and heated. Vegetables and noodles likewise did not taste fresh. Flavor was very mild and not close to an authentic flavor. Wanton soup lacks any real flavor and is watered down and hot and sour soup was just weird tasting, not very good. Spring rolls were the only grade A item.
Service and staff were fine, this review is really just around food quality/taste/recipes. Not trying to bash this buisness but generally want the food design, recipes and execution to improve for a thriving buisness. If things are not being made fresh from scratch this is the best place to start for improvement. Hunan Lion is our go-to and will stay that way simply because of the authenticity and flavor. All the food we ate (besides spring rolls) did not taste fresh, authentic or well seasoned/designed.
The general tso chicken crust was soft/squishy, a sign it was either in the sauce a long time or just frozen or then heated up. The broccoli in the dish likewise was quite soft and not fresh tasting. Chicken egg rolls were fine just lukewarm. Drunken beef noodles tasted a lot like a microwaveable Chinese meal from the grocery store. Pretty sure the beef was not pan fried fresh but likely frozen and heated. Vegetables and noodles likewise did not taste fresh. Flavor was very mild and not close to an authentic flavor. Wanton soup lacks any real flavor and is watered down and hot and sour soup was just weird tasting, not very good. Spring rolls were the only grade A item.
Service and staff were fine, this review is really just around food quality/taste/recipes. Not trying to bash this buisness but generally want the food design, recipes and execution to improve for a thriving buisness. If things are not being made fresh from scratch this is the best place to start for improvement. Hunan Lion is our go-to and will stay that way simply because of the authenticity and flavor.
We’ve ordered catering from TSO multiple times, and the food quality is always excellent — flavorful, fresh, and consistently a crowd-pleaser. This recent order, however, really stood out because of the exceptional customer service we received from Chelsea, the Director of Catering.
From the very beginning, Chelsea was incredibly responsive, kind, and accommodating. She helped us apply a complimentary Crab Rangoon promotion early, adjusted our pickup time due to uncertain weather, and stayed in close communication throughout the entire process.
There was a small issue with one item in our order (the combination fried rice arrived plain), and when we reached out, Chelsea went above and beyond — completely unprompted. Despite severe weather conditions, she arranged for the item to be remade in a larger size and even added extra items as a gesture of goodwill. We truly were not expecting that level of care.
Mistakes can happen anywhere, but how they’re handled makes all the difference — and Chelsea handled it with professionalism, generosity, and genuine care. TSO is lucky to have her, and we’re grateful to be customers.
Highly recommend TSO catering and huge thanks to Chelsea for making this such a positive experience. We’ll absolutely be ordering again.
I placed an order that said it would take about an hour for delivery. That already seemed like a long time, but at least they tell you that upfront. An hour and a half later, I was still waiting with no update in the app and no call from the restaurant.
I finally called and the guy who answered, who said he was the manager, told me they were busy and that he had just noticed my order was never picked up because they’re having trouble getting drivers. I understand things happen, but if my food has been sitting there for an hour and a half, maybe call the customer and let them know.
His solution was to try to get another driver, which he said would take another hour. By that point the food would have been sitting there for two hours before it even got to me.
I ended up telling him I’d just pick it up myself after already wasting an hour and a half waiting. The best part is the “manager” never once apologized and just kept repeating that they were busy.
If you’re hungry and don’t mind waiting two hours for cold food and zero communication, then this is the place to order from.
The rice was undercooked, the meat tasted old (like frozen then thawed) but the chicken wings were ok.
I will not order from here again.