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Your nearby Five Guys at 12515 Jefferson Ave. in Newport News is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.
Hours
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
Address and Contact Information
Address: 12515 Jefferson Ave Suite 220, Newport News, VA 23602
Phone: (757) 988-3960
Website: https://restaurants.fiveguys.com/12515-jefferson-ave
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Five Guys Newport News: Cheeseburger, hot dog, fries, and …
Welcome to your local Five Guys at 12515 Jefferson Ave. in Newport News. With more than 250,000 ways to customize your burger and more than 1,000 milkshake …
Five Guys Restaurants in Newport News, Virginia
Five Guys Newport News … 12515 Jefferson Ave. Suite 220. Newport News , VA 23602. US. Delivery Dine-In Curbside Pickup · Get Directions Link Opens in New Tab.
Five Guys: Fast Food Near You | Burgers, Fries, Shakes
Hand-cut fries, made-to-order burgers, and creamy shakes. Order online or find a Five Guys near you. Real ingredients. Real flavor.
Last Updates
Reviews
Mason Pigue
Like many of you, I assume, you received a $5 coupon from 5Guys to use on/by 30 Jan only online. Wouldn’t you know it, when I went to use it the system would not recognize it. I called the Newport News location to see if they could put it in for me and they could not and were apologetic about it. I went ahead with the order (Order ID#:AAAVYNF6ACDQ) and followed up with 5Guys Corporate HQ asking them to honor what they sent me. They replied with: “I completely understand your frustration. Unfortunately, this offer can’t be replaced or compensated for. I’ll make sure to note your feedback so the team is aware as we prepare for future promotions.
Thank you for contacting Five Guys!
Kind Regards,
Five Guys”.
I don’t know about you all, but $20+ (burger and fries) is a treat for a meal for me. It’s hard to believe that I am the only one that had this issue and that a $2 Billion dollar company can’t/won’t do better than honoring what they offered. I’ll be going somewhere else for burgers from now on, not because of the staff, but because of the company. Choose wisely what companies you honor with your hard earned dollar.
… moreThank you for contacting Five Guys!
Kind Regards,
Five Guys”.
I don’t know about you all, but $20+ (burger and fries) is a treat for a meal for me. It’s hard to believe that I am the only one that had this issue and that a $2 Billion dollar company can’t/won’t do better than honoring what they offered. I’ll be going somewhere else for burgers from now on, not because of the staff, but because of the company. Choose wisely what companies you honor with your hard earned dollar.
Bethany Gurecki
Biggest rip off, last time I will ever return to a Five Guys. I ordered 2 plain hot dogs, a grilled cheese, 1 regular fry, and 1 cheeseburger for myself and my 1, 3, and 6 year old kids. No drinks ordered, just water. $55! The amount of fries I was given was absolutely pitiful. I asked for a cup with a lid for my 1 year old to drink out of and was told I’d have to PAY for that, which I did not, so had to try to help her drink out of an open water cup. I feel sick I paid so much for that experience.
… moreJawara James
Everything was perfect. Fries were a bit salty though, take away 1/4 the salt on the fries and I think it would be . Love the place though 5 guys never disappoints. As well 5 guys never scimps on the fries now! Let’s Goooo!
… moreJim Nestle
Cashier wasn’t the most friendly unfortunately. The rest of the ‘guys’ were friendly and cooked up great burgers and fries. Free peanuts to munch on while food is being prepared is fun. Inside was very cold, had to either take home or sit outside, which was a nice evening and sunset to watch. Tasty burgers and plenty of fries make a good meal.
… moreGabriel
Five guys is a kind expensive, and their fries are kinda soggy some times, but this place was absolutely bangin’. Best burger and fries I’ve had at any five guys. Super clean store, friendly staff, they had some kind hiring event going on and trying to balance work with that kinda stuff is hard. 10/10
… moreJ C
(Latest review..)
*THANKS to the crew who were working at night shift on Easter! Wow..that was the best burger ever that I had in this location! It was very juicy! And you guys were super nice and friendly!! Thank you again
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(After over 5 times of visiting..)
my stars were ⭐️⭐️⭐️⭐️
Taste good as always but just little slow. Always had to wait long time to get my food AND most importantly this location doesn’t give a lot of fries like the other Five Guys locations.
… more*THANKS to the crew who were working at night shift on Easter! Wow..that was the best burger ever that I had in this location! It was very juicy! And you guys were super nice and friendly!! Thank you again
________________________________
(After over 5 times of visiting..)
my stars were ⭐️⭐️⭐️⭐️
Taste good as always but just little slow. Always had to wait long time to get my food AND most importantly this location doesn’t give a lot of fries like the other Five Guys locations.
Kurt Ackermann
This place was amazing. First off the food was delicious and the gentleman taking our order did it quickly. I left my bag hanging on the trail with my passports my wallet all my cash My keys and a bunch of other stuff. I am a guy and this is was a small bag that I recently purchased. I got to my daughter’s house and realized I left my bag and I knew exactly where it was. I called the manager answered and told me she had my bag in the safe. I had to drive about 30 minutes to go back and sure enough everything within there The staff was super friendly. I am truly grateful to them. I did tip them well. I also tip them when we ordered our food. Good people, good working people, wonderful stuff and wonderful environment would definitely go back again Love me some five guys burgers and fries.
… moreBrian Adams
I order five guys delivery tonight. Five Guys uses DoorDash to deliver their food. My order arrived with missing items clearly left out by the Five Guys location. I called the store and was told I could drive to the store to pick it up or I could call DoorDash to get them to either redeliver or refund my order. I called DoorDash to start a redelivery. After being put on hold multiple times while they called the store the lady told me they wouldn’t let her do a redelivery. So, my only option was a refund or drive to the store. So, I called the store and began driving to the store. I asked to speak with the manager and they put me on hold twice because the manager was busy. I was able to get to the store while still on hold and asked to speak with the manager and was told the store manager was not there. I told them who I was and was treated rudely by the staff like I was bothering them to try and retrieve part of my order they failed to make and deliver. They finally said they would just remake it but acted bothered by the only thing. No apology. No offer to make it right while the rest of the food is at home getting cold. This is just bad customer service. It should be better when you charge this much for your food.
… moreEdgar Jones
I mean come on it’s Five Guys Burgers snd Fries!! Their reputation for awesome burgers is well know! So pricey, but so good!
… moreMiguel (GambitGTX)
It’s Five Guys, what else is there to really say. Prices are high, but you’re paying for fresh everything!
… more