maria chavez
El Pollo Loco never disappoints. The chicken is always juicy, flavorful, and perfectly grilled, and you can really taste the freshness in their food. I love that you can get a healthy meal without sacrificing flavor. The sides are consistently good, the salsa bar is a plus, and service is usually fast and friendly. Great option when you want something quick, satisfying, and reliable.
… moreryan mccann
Always reliable, consistent quality. We love their chicken family meals and tostadas. Absolutely the best staff, always polite and helpful. Plus they have Taco Tuesday specials now!
… moreSHEbuildingHER
In an era of decreased quality and increased prices I am so happy to leave this review. I have NEVER gotten food from a fast food restaurant which looked exactly like the menu photo until now! Food was beautifully made. Ordered 3 fire grilled combos. Delish. Woman at the window was accurate, efficient, polite and welcoming. 10/10 highly recommended this location (Vacaville, CA E Monte Vista). As a busy mom it’s refreshing to find a place who still cares about service and quality when on the go.
… morevictoria g
This place SUCKS. I had a terrible experience with one of the employees I’ve talked to in the lobby, Waited patiently for them to help me so I went to the lobby cause of an interview that day I had it on. So I’ve waited for an hour and still nothing No one came up to me or helped me at all! Was wondering what was going on so I had to go back to the cashier and this other lady that I talked to said that the manager wasn’t there and that she was the manager, Explained to her that one of the other lady there before that I’ve talked to. said that the manager was going to get to me soon so waited and nothing, Turns out the manager told me she never had anyone know that I came over for that interview and that supposedly she was going to get right to me then had to wait another 5mins. But my question is shouldn’t u know since u were the manager? Why didn’t that other lady let u know that I was there what was the problem? wasted time for no reason when I had other things to do and you’re coming up with no one told u about me being there which I scheduled that interview online. The service is so bad and unprofessional,irresponsible,and inattentive to the customers. Never had this problem with any other restaurant other restaurants would help out way better than this place. Never have I been to a terrible service like this place. Doesn’t deserve a rating from me maybe give it 0 stars Never coming back or inviting anyone here ever again. Other restaurants do a better job than this place
… moreArthur reed
Food great ,service great,place needs cleaning and some to take ownership or the sanitation of the floor cleaning tables, mop floors and clean and sanitize tables
… moreSusie Heydon
Clean and bright location. Food was piping hot, esp. chicken tortilla soup. Husband and I split a. 4 piece meal. Brought a family meal home to enjoy since Oregon is a “pollo desert,” according to the website locator function. Staff was friendly and efficient. Thanks!
… morePedro Fabian
This place has good food but half of chicken its like 1/4 chicken. Everything else was nice to eat and people are friendly.
… moreEd Yu
I’m surprised why El Pollo Loco is not more popular because the chicken is delicious. I’ve been going to various El Pollo Loco and occasionally I’d have cravings for it. I came to this particular one at Nut Tree because it’s was the closest one near the freeway while driving back from Oregon. The drive thru was very efficient and the servers there are friendly and patient. The chicken is very tender and juicy. I just wish there are options to order smaller number of chicken pieces without sides. The kids meal is probably the best deal on the menu if you want a quick bite.
… moreDaniel Smith
Had the chicken bacon Quesadilla, Chicken, bacon, caramelized onions, cheddar and pico de gallo salsa wrapped in a tortilla and grilled. Too much tortilla didn’t get to taste the insides. The place is clean restrooms too and modern.
… moreRosario Rodriguez
I went through the drive through the cashier Alma R has great customer service. Very nice Thank you Alma R
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