Erika
OMG!!!! I would give ZERO stars if I could!! WTH, who would give out BURNT FOOD!!! We are very disappointed! They are Burnt all the way up!!! HARD AS HELL!! We were so excited to try them. I got off work and hubby grabbed them to surprise me. Please CHECK YOUR FOOD! I tried to call 2x’s before leaving this review. No one answered and no voicemail.
Update: My husband went and talked to the manager. He replaced our burnt steak bites with a fresh order & offered a drink. That was nice if him. We appreciated that. I still wouldn’t order them again. Still cook to much and dry. (A little better) I would call these beef jerky steak bites. They taste artificial. I know this is not a steak spot. I appreciate him making us a new order. We tried them & ended up throwing them out.
… moreJamie Mattingly
Cashier didn’t listen to our order. Messed up the sandwich. Wanted a roast beef double. Got a cheddar and beef. Yucky! Would not remake! Not very helpful.
… moreNeil Oyler
Ordered 2 roast beef and cheddar and got thick brisket looking slices with hardly any cheese. I really wanted to give arbys another chance but this is the last time Im ever going here.
… moreLiam Zimpleman
Horrible food, I have went there multiple times, ordered roast beef, last time they gave me the amount of roast beef for a classic when I ordered a half pound. this time all the roast beef was completely dried and some of it was overcooked. If you order roast beef from here I would strongly urge you to chose a different location because they don’t give you the correct amount or they surve you dry and old roast beef. I just think the cook doesn’t care when throwing the sandwiches together
… moreGabbriel Burrell
We came today in hopes of getting the Hawaiian king fish sandwich . Which Arby’s doesn’t have it all the time . After waiting inside that had no other customers hour after opening figured things would be good and fresh . Received my sandwich with no fillet just bread and lettuce . After traveling home no one answered the phone forced to return . Told intially that they no longer do refunds but thankful the gentleman that called i believe his boss (Tammy) to walk him through it .
… moreSamantha Kinser
i ordered 2 6pc mozzarella sticks & 8 count of jalapeño bites. it’s 10:30 in the morning none of your employees sound like they want to be here & are not very customer friendly. if you don’t want to work fast food and or deal with people find another job. this is the second time i have came to this location as for my job is right down the road. i received someone else’s order tried to go inside door was locked so i went back through the drive through, at least they apologized & didn’t take the food back given it would be a violation of the health code.
… moreDrew Hill
I pulled up, to this location last night… All exterior lights and the drive through menu lights were off. I didn’t know if they were even open, so I decided to go in to order that new 3in1 meat meal deal. They had no one in the dining area, and maybe one car in the drive through. I waited at the front counter… maybe 5-10 minutes before someone approached me to take my order, with a horrific bad attitude. She acted as if, I was ‘making her work’ She was acting drunk, and full of cursing and belligerence. 2 sentences were exchanged, before I turned around and walked out. I really don’t understand how these places stay in business. I have noticed a lot of Arby’s going out of business in the Indianapolis area… I bet you this one is next
… moreJasmine Atkinson
I stopped at Arby’s for a quick snack on the way home & the service I received was impeccable! I was greeted with a friendly welcome from Joshua & Derek when I pulled up to the window which was refreshing after the day I had. Food was delicious but I ordered fries with my slider and they weren’t fresh. Other than that, my experience was great!
… moreTobias Kelley
I just came through, expecting this location to still be open. All of the exterior lights were off, front door locked, no one answered drive thru. As a corporate owned business it is YOUR responsibility to ensure that your online hours reflect your actual business hours accurately. Its really disappointing to see that a business doesn’t close for two hours online, driving all the way over there, only to find out they’re closed. This appears to be a pandemic in broad ripple and I am so tired of it. This is not the first time I have had issues with this location. The last time I tried to go there I ordered through the app for pick up and when I arrived there were no employees to be found. I stood in the lobby for 10 minutes, even attempting to call the store phone which I did hear ringing far off, but no one ever answered. Eventually someone came to give me my food which was cold by then. Very disappointed.
… moreFrank Di Bortolo
I ordered a half pound roast beef sandwich and when I got home and opened the sandwich box, there was a pile of meat with NO bun. The person making the sandwich forgot the bun. Unbelievable!
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