Hours
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
Address and Contact Information
Address: 74-5586 Palani Rd, Kailua-Kona, HI 96740
Phone: (808) 731-7553
Website: http://www.konacrust.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Kona Crust | NY Style Pizza | Kailua-Kona, HI
Kona Crust Reviews | Kailua-Kona, Hawaii – One Bite
Kona Crust Pizza, Palani Rd, Kailua Kona, HI 96740, US – MapQuest
Reviews
My first clue that something was wrong was the smell coming from the box, while in the car driving. It was not pleasant, and certainly didn’t make my mouth water with the thoughts of pizza smells and taste.
When I opened the box at home, I saw why. Several large areas of clearly burnt cheese, and at least half of the remaining cheese was brown, instead of the usual off-white, and not appealing.
I was really hungry so thought I’d still hope for the best and took one of each kind from the box. As you can guess, it tasted burnt, and the crust was so dried out on the bottom it tasted like cardboard.
There is No Way that the person cutting the pizza and putting it in the box did not see (and, likely, smell) how over-cooked and partially burnt this pizza was. I was right there; he could have easily asked me if I was okay with that, and offer to make me another one, if I was not. Instead, he says nothing and sends me home with it, like, somehow, I wouldn’t see, smell and taste how awful it was???
I don’t know if they “just” over-cooked it… or if it might have already been previously cooked as a cheese pizza, and, as they weren’t very busy, thought they’d just add sausage and onions to half of it and reheat it, or what they did! But there is No Way that pizza should have ever been served or sent out of their restaurant.
I don’t get to treat myself to pizza often, and I was really looking forward to it. What a waste this was of $25, and food. It ended up in the trash.
I made an online order on Thursday evening at about 6:45 was given a 7:30 pick up time.
I started with the base cheese pizza ($23.00) and added chicken ($3.20), bacon ($3.20), mushrooms ($2.70), black olives ($2.70) and garlic (.99).
My total bill was just over $45.00 bc online they seem to automatically include a 20% gratuity in which I didn’t want to spend additional time figuring out if I could change the tip amount so I went with it. When I got to the shop to pick up my pizza it was ready and waiting for me which I was appreciative of. However, when I got it back home and opened the box I was underwhelmed.
The toppings were sparse and there were huge bald spots on each slice exposing just a light layer of cheese.
See my video of the freshly opened box.
It made my heart sink because even though pizza is one of my favorite treats it’s not often that I order it and indulge. So when I do, and especially when I pay $45.00 for it, I want it to be everything good. Very disappointing and definitely didn’t win my business or recommendation.