Robertos Taco Shop

  4.1 – 693 reviews   • Mexican restaurant

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Enduring counter-serve chain restaurant with a menu of down-home Mexican plates.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Robertos Taco Shop 89141

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Reviews

Ryan Poole
Always a great experience here! I’ve been coming for years, and they’re consistently fast, friendly, and reliable — perfect when you’re in a hurry. Really appreciate the excellent service and the nice cashier who always makes the visit pleasant.
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ROEMELLO SCOTT (mode)
I ordered six fish tacos from Roberto’s Taco Shop (W Cactus Rd location), and every single one was burnt. The fish was completely charred, not even close to being edible. For over $30, I expected much better quality. Extremely disappointed, especially since I’ve enjoyed Roberto’s in the past. I hope management takes this seriously because this was a complete waste of money.
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Christine Marie
Absolutely TERRIBLE customer service. Their food is not consistant with other Robertos locations and the staff and managers are rude and unnecessarily argumentative. I ordered a bacon breakfast burrito which I’ve had many times from many different locations and it’s always very good and consistant. When I got home I realized they had given me the wrong meat so I called to let them know. The woman argued with me on the phone telling me she gave me the right thing. She asked me to bring the burrito back so that she could see it for herself and then she’d give me a refund. I told her I would be happy to bring it back, but that they could just make me a new one with bacon and that they didn’t have to give me a refund. She informed me that she would not have them start making the new one until she saw the first burrito with her own eyes. Really?? Ok, so I brought it back and showed her and she and the cook continued to argue with me that the giant (literally 1/2 to 3/4 of an inch thick) cube-ish chunks were bacon and that its the same kind of bacon they’ve always used (not true). I finally gave up and said ok, I’ll just take the refund then bc I can’t eat whatever this kind of meat is. The cook was yelling in Spanish the entire time and the woman told me that he said they would no longer serve me at that location lol! Like, over a refund on an incorrect breakfast burrito? I was not loud or rude AT ALL and have never had previous altercations with staff there either. I left and drove up the road to the next nearest Robertos location and SURPRISE, got a breakfast burrito with bacon the way they always come. This was such a ridiculous experience. They didn’t need to “blacklist” me bc I’d never go back there lol!
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Karen Mara
We go here more than 4times a week. I’m not sure if it’s u or when we order special stuff. They….esp a certain girl…throw stuff in bag upside down on purpose. we spend over $40 when we go there. Tired of bad service
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Keith West
Pick a different Robertos, this has to be one of the worst. Ordered the Cali burrito and the fries tasted like they’d been sitting out for 2 days and they barely cooked everything long enough to call it warm.
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Ken T (Donut Farm)
Stopped by to grab dinner and this location very clean, but the only issue was the restrooms didn’t have any hand towels ( very minor issue). I ordered the Carne Asada Fries and my wife ordered a wet burrito ( bean and cheese burrito with enchilada sauce and cheese on top).. I read the reviews about this location and I truly disagree with a lot of the negative comments about the employees and their language barrier, helping themselves to cups and other various complaints!. Every single business has its off days and quite often at times are short handed, but don’t act or take it upon yourself to demoralize an employee because of their accent or feel they aren’t moving fast enough to cater to your lack of personal professionalism!! When we went in to grab dinner, the cashier had zero problems with understanding us and we had zero problems with understanding her, and if you feel the need to take something past that invisible line past the register is called theft!!. The food was great and we are definitely returning because of the outstanding service from each employee and the food..
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Lawry Jones
I had one good experience at this restaurant chain in north las Vegas and every other location has been horrible since. I purchased 2 beef tacos from here and I noticed the second taco hardly had any meat. All lettuce and shredded cheese. I won’t ever return to this location. Felt cheated. Paid $4 a taco
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Karin Boeck
Great breakfast burrito, large enough to share. The prices are reasonable and the place is very clean and nice to eat inside.
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shawn hlebasko
The food here is good for the most part, however they don’t always adequately fulfill additional requests despite charging a premium. We ordered a dozen taquitos, got charged for sour cream and extra cheese, and they only technically fulfilled the request. Last week we ordered the same thing and it was great, loaded, this time it’s dry. I’m not happy, let this be a lesson, check your order before you leave.
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Kyle Baslee
Wednesday chicken taco nights (1.59$) are amazing!!! We go there weekly now and love it! I highly recommend the burritos, rolled tacos horchata as well. Robertos does not disappoint!
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