Chipotle Lake City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Jose Garcia
I expends hundred of dollar here.
I forgot a drink I paid for and left it at the register, I told cashier next day I forgot a drink I pay for and she responde loud and rude “ you want me to pay for your drink” I immediately responded No, I have money to pay for it. I was just asking because I pay for it.
Rude costumer service & the way of serving it’s nothing compared like before, I always have to pay for extra meat because they add 1 spoon and the other is 3 little chucks of Meat.
Place is also disgusting.
… moreJessie Musgrove
Genuinely the WORST location I’ve been to. Staff is rude. I’ve gone in on 3 separate occasions and they never have lettuce. I then asked an employee how they never have lettuce when I come in and she waved her hands at me and gave me this dumb look like I was stupid for asking why they never have lettuce. I don’t know who does the inventory at this store but it’s not done correctly bc i genuinely do not understand how these 3 different trips I’ve made they’re out of something every single time. If I am paying for a service I expect to have everything and not have to stop by the store on my way home for some damn lettuce. This location sucks. Also none of them can roll a burrito either. Everyone needs a refresher on customer service, common courtesy and inventory management. Horrible service everytime. Rude staff. Do better like fr. Yall suck.
… moreChristopher Stamps
Eat here frequently probably been bout 4 months since I’ve been here. Menu board has changed. I frequently get the chicken quesadilla. I was told not on the menu and this guy at the line is on break and it’s hard for him keep feeding the line. I left with no food and a thank u yall have a nice day. This place is successful because of the brand. I frequently encounter less than average employees here with an attitude.
… moreDawn Woods
If I could give the service zero stars, I would. The woman who waited on us was extremely rude and it took everything in me not to say something to management. The steak was okay, but the chicken was awful as it was extremely overcooked. And the place was filthy for having just opened 20 minutes before we got there. I will definitely never return to this location, and I hope the rude employee was just having a bad day and isn’t always like that. I would not recommend this location to anyone.
… morePrivate
Don’t eat here you will lose your appetite The steak is nothing but gross fat! We feel robbed of a good mother daughter dinner experience because we both wanted to barf. The girl making the bowls was pushy and rushing us and there was no one else in the restaurant at the time. The beans were dried and gross. I was a long time customer in Orlando but here…..I’ll go to Moes. These two bowls are trash, a waste of 35 bucks in the economy! Unacceptable!
… moreMadison Miller
The customer service at this location was unacceptable. I went through the drive thru to pick up an order that I didn’t personally place, so I didn’t know it was marked for shelf pickup. The employee at the window was extremely rude from the start. She asked for the name, shut the window in my face, then came back and scolded me for using the drive thru instead of going inside.
When I tried to explain the misunderstanding, she cut me off, repeated herself with a nasty tone and raised voice in order to talk over me, and slammed the window shut.
To make matters worse, the order was missing items. Not only was the interaction disrespectful, but the food wasn’t even fully prepared correctly. This experience was completely unprofessional and very disappointing.
… moreJo Dalton
If you want a late night fairly healthy meal option this would be a good place to go. The service was not great, the freshness of the food was also not great… Even though it was 8 PM. The “veggies option” was literally just onions and peppers. When I asked for a keto bowl, she just looked at me and asked me what I wanted… so I said, no grains, no rice, I wanted veggies and she went off to the side and grabbed another pan that was nearly empty and dumped it in the other nearly empty pan of veggies on the line. I got charged extra for guac and tofu and I got scraps for veggies. It was rather disappointing. Not to mention, this is my first chipotle experience…. I might try it again earlier in the day to see if the food is any fresher and the staff is more pleasant but it wasn’t my favorite place to go. If the experience is the same the second time around, I won’t go back to this location.
… moreLoan Phan
The posted opening time on the door states 10:45 AM. However, the doors were not opened at 10:45 as advertised. When we asked the staff what was going on, we were told they needed to “clear the floor,” but they would not provide a clear answer about how much longer it would take or what time they would actually open. When we asked for an estimated time, they refused to give one and only repeated that they open at 10:45.
There was no notice posted on the door explaining any delay. We were left standing outside without communication, not knowing whether to continue waiting or leave. This was extremely frustrating, especially since we had somewhere to be and planned our schedule around the posted opening time.
If the store cannot open at the advertised time, customers should at least be given honest communication and a realistic estimate. The lack of transparency and professionalism was disappointing.
… moreC Tango
While I appreciate the service, and that Chipotle has implemented compostable containers, the shrinkage is UNREAL. How can you call this taco a quesadilla?!
… moresarah edgemon
I wish I had got the names but me and my fiancé went there for the BOGO we did get there a bit early but we waited till 4pm with no issue; the ladies who helped us were amazing the ones putting our order together had a smile on her face the whole time and the cashier was awesome. This chipotle is 40 mins out from us but I’d rather take the trip here then ever go back to the ones in Valdosta.
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