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Address: 405 E 7th St, Austin, TX 78701
Website: http://asadortacos.com/
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Asador
Events & Catering · Delivery · Merchandise · Instagram · About Us. pledge.jpg. cheeseslap.jpg. @CheerupCharlies · @LAS PERLAS · ON RAINEY.
@LAS PERLAS — Asador
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Asador at Las Perlas – Order Online
405 East 7th Street, Austin, TX. Pickup Only. Pickup from 405 East 7th Street, Austin, TX. ASAP Only•Pickup in 15 – 20 min. Chips and Dips. Asador Tacos …
Reviews
Jennifer Martinez
Great taste! But a bit pricy. I got the brisket and carnitas and they were really good. I think the best thing about it is the atmosphere between two really great bars along with nice cute tables. The salsa is spicy.
… moreDaniel Chisikovsky
Mandatory Tipping, Slow Service, and a Refund Nightmare (Go to Taqueria D/10 instead)
My visit to Las Perlas for their asador tacos was extremely disappointing, largely due to the service and billing practices.
We experienced extremely slow service from the moment we arrived. The food itself—the asador tacos—was just okay; certainly not great, and definitely not worth the long wait or the price point.
The most egregious issue was the bill. A mandatory 20% tip was imposed on my bill without my consent for a service that was already substandard. When I questioned the charge, I was told it was policy and that my options were to either cancel the entire order or pay the 20% and request a refund later via their webpage/email, per their policy.
I paid and immediately attempted to process the refund, but Las Perlas never processed any refund request I sent. To make matters worse, they refused to provide a physical receipt for the purchase, which complicated the process. I had to dispute the unauthorized portion of the charge with my bank, relying on my email exchanges as proof to get the amount adjusted.
I cannot recommend this establishment. If you are looking for genuinely excellent tacos, superior customer service, and great value, skip this place and go to Taqueria D/10 nearby. There, the food and service are fantastic, and I am more than happy to pay a 20% tip because they earn it every time. Las Perlas needs to visit Taqueria D/10 to learn what customer service and food quality truly mean.
… moreMy visit to Las Perlas for their asador tacos was extremely disappointing, largely due to the service and billing practices.
We experienced extremely slow service from the moment we arrived. The food itself—the asador tacos—was just okay; certainly not great, and definitely not worth the long wait or the price point.
The most egregious issue was the bill. A mandatory 20% tip was imposed on my bill without my consent for a service that was already substandard. When I questioned the charge, I was told it was policy and that my options were to either cancel the entire order or pay the 20% and request a refund later via their webpage/email, per their policy.
I paid and immediately attempted to process the refund, but Las Perlas never processed any refund request I sent. To make matters worse, they refused to provide a physical receipt for the purchase, which complicated the process. I had to dispute the unauthorized portion of the charge with my bank, relying on my email exchanges as proof to get the amount adjusted.
I cannot recommend this establishment. If you are looking for genuinely excellent tacos, superior customer service, and great value, skip this place and go to Taqueria D/10 nearby. There, the food and service are fantastic, and I am more than happy to pay a 20% tip because they earn it every time. Las Perlas needs to visit Taqueria D/10 to learn what customer service and food quality truly mean.
Ryan
Automatically adding a 20% tip before presenting the total, without displayed the policy the menu or anywhere on the signage, is just a deceptive business practice… and by definition, a “tip” is not mandatory, so when it’s displayed on checkout as a tip, you’re probably violating the software terms of service. Just price your overpriced $7 taco at $8.50.
… moreJanet Chapa
5 for Atmosphere because I love the bar. Ordered tacos and quesadillas… It wasn’t edible! It was so badly charred and was all I could taste. I was shocked that one would even serve this. It’s probably good for the ones that have had a few! Oh and the guy chose 20% tip for me! Not cool.
… moreDave Poirier
I stopped in for a quick bite to eat. The brisket taco is one of the best things I’ve ever eaten! It’s an unassuming place, located within Las Perlas, but I would buy a plane ticket to Austin just to eat there again. Thanks!!!
… moreJack Hayden
Was looking for a late evening eat and Asador was close and well reviewed. I ordered a brisket and a carnitas, as well as a quesadilla. I found the meat was overly charred, and personally found the tacos to be extremely heavy without any of the typical toppings to cut through denseness. I felt kinda sick after eating. Unfortunately the most expensive and my least favourite tacos in Austin.
… moreBradley Wolfenden
These were hands down the best tacos I ate while in Austin. Got both brisket and chicken tacos, while they were both delicious, the brisket was exceptional. Five stars because they also have a great salsa. Pair it with a margarita from the bar inside and enjoy the patio.
… moreSeaBass
The chicken tacos were flavorful and delicious. The brisket was also good, but the chicken is the stuff of dreams. The tortillas was fresh, and tortilla chips were super crispy
… moreLucy Young
I got three tacos to takeaway, tortilla was too greasy, I paid
$ 30 in total, I just find very bad that the place charged me 20% of “gratitude” $5 for 3 tacos that I tookaway, I understand table service but I’ve never seen a place charges mandatory for something that you take away
… more$ 30 in total, I just find very bad that the place charged me 20% of “gratitude” $5 for 3 tacos that I tookaway, I understand table service but I’ve never seen a place charges mandatory for something that you take away
Miranda Sadar
Best tacos! I was here last year with a friend when in town for a conference. This year I when returning for business I had to bring my significant other! Great experience for both of us!
… more