3.3 – 679 reviews • Chicken restaurant
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Visit your local KFC® at 1100 Brownsville Rd for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
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Make It work
Yesterday I visited this KFC and ordered the new promo with wings, a drink, and the potato wedges. I also added 12 extra wings. Unfortunately, there was almost no meat on them because the breading was extremely thick — about two fingers on each side — and the wings had clearly been sitting under the heat lamp for over 4 hours. They were so dried out and hard that you could practically use them as nails. The potato wedges were in the same condition; I’m pretty sure they had been sitting there just as long.
I understand that maybe I was just unlucky, and I hope that if I stop by again, things will be different. But even the drink didn’t taste good because the water filter seems to be worn out — the drink tasted like tap water with sugar. I hope someone sees my comment and tries to fix this.
… moreJessica Hamlyn
Everything was fine, food was great and friendly staff.. however while we were eating, the workers went to take a smoke break.. in the vestibule right beside where we were eating. And within minutes the entire place smelled like cigarettes and I didn’t appreciate my newborn daughter beside us in her stroller having to breathe that in when we were just trying to enjoy our lunch break.
… moreTruth Lowry
The one light skinned girl, is she a manager? She’s ALWAYS on her phone. Drive thru is always closed so you have to come in and there’s a line. It’s like no one cares about how business is conducted here. It’s smoky as hell, like burning oil, the younger teens working always horseplaying around…I’m done coming this this crappy place.
… moreLeah Robinson
Worst KFC in Pennsylvania! The food is always cold, my orders are ALWAYS wrong! I wish I could give negative 5 stars. The workers steal the food, we saw them taking wings and breasts and then gave customers thighs and said they were breasts. We spent $40 only to get home to a bucket of all dark meat when we ordered white meat only! As we were going in, the workers were packing their to go boxes with all white meat! This KFC is a travesty and a tragedy! I went today to get 2 meals and they messed up the order again!!! Please KFC close this location! Your Area Manager is trash! I’ve been coming to this location since 2005 and the service and the product slid down the cliff behind the restaurant never to be found again. Shut this store DOWN or get a new Area Manager who cares. This is not a reflection of your world renowned business, this is trash at best!
… moreJosh W
This place is absolutely terrible. I don’t know why they’re still open. I tried this again tonight after months of not returning and clearly still hasn’t gotten any better. I get my mac & cheese and it has some type of plastic inside of it. The chicken breading was soggy like it wasn’t cooked all the way, but I looked past it until the mac & cheese. This is gross and ridiculous.
… moreKasandra Stroup
The line at drive through was so long me and at least 2 other cars gave up and went elsewhere. Saw 2 employees at the door talking and looking at the line, another employee was smoking a cigarette while the line didn’t move for over 10 minutes. Terrible service. No service. Not even 9pm on a Saturday night. Another customer was complaining about how bad they messed up her order and she had to wait through the line a 2nd time just to correct her order.
Kfc should give us gift $50 gift cards for wasting our time.
… moreAshley Cutruzzula
Very rude staff atmosphere is very dull and depressing the white girl that works there in the evening can’t comprehend why somebody would be upset about their order when you lose $40 and that’s what you’re making to pick up and order very very not with it. Would suggest you find anywhere but here to eat I rank in the top 60% of all food Google reviews I’m telling you now you’re better off to drive the extra couple miles to a different KFC than to stop here and get anything and most likely they ain’t going to have what you want anyway and then you’re going to be waiting 45 minutes to an hour for your order. Just for them to tell you they don’t have it all. Also purchased a couple sandwiches and my chicken was like rubber couldn’t even bite into it. Need new sets of employees start picking up kids at high school at least they can do better. Also I have photos of my chicken sandwich of how bad it was I had to eat the bread pickle and mayo chicken couldn’t even be edible. There was a young light-skinned girl very polite and sweet though then there was another person that was kind as well thank you to the great kind and friendly staff that was not brought up in this message thank you . Just need to remove the bad apple God bless all
… moreAj Yamaguchi
Chicken in warmers takes several hours to dry out. Do you make the food in the morning and serve it all day? Sifting the flower helps remove clumps and reduces thickened crispy breading. Retrain your employees. Purchased a 4 piece and had to give it to my dog. kfc chicken the new taco bell beef? YUM brands for you
… moreAmanda Palmer
Food was really good both times my son and I came here in the past 2 weeks. Everything was very fresh. Extremely fast service and friendly too in the drive thru.
… moreSharon Jeter
Staff deliberately misfilled the order. Went thru the drive thru and ordered a 3 piece meal with all white meat and they put 2 thighs and a leg instead of what the receipt shows as 2 breast and a wing. I would have preferred the upcharge instead of being short changed on the order. This is the second time my order was done wrong. I stayed away in hopes that upon another visit something would change for the better. I was mistaken.
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