


Looking for great pizza in Fort Worth? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 6612-F Brentwood Stair Rd Ste F.
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Address and Contact Information
Address: 6612-F Brentwood Stair Rd F, Fort Worth, TX 76112
Phone: (817) 492-4545
Website: https://www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps
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Reviews
Seems to always take longer and I seriously live less than 10 minutes from this place and that’s if you hit all the lights. I will say when I order and pick up the food is always ready and 9 out of ten times correct.
The reason I’m so frustrated and angry is this last time I did the order with DD. The estimated time was about 30 minutes. Talk about a flat out lie! I ordered at 10:13pm on Friday the 29th. Didn’t receive it until around 12:30am.
The DoorDash app told me I would receive my food between 1048pm -1101pm. I check my phone shortly after I ordered and I notice there isn’t a courier assigned. No problem come back later it’s almost time and I’m starving and sleepy but I really want this food. App still says same time but still no assigned person to deliver.
So I click the help button and DD says something call the store bc they take care of their own deliveries. First call 11:01 took ten minutes before someone picks up. I explain why I’m calling and this woman just starts raising her voice and basically taking her frustration out on me. She tells me that they’re behind and the manager is cooking they have one delivery person and no one gets pipping hot food regardless of if they’re behind or not.
Just everything a customer doesn’t want to hear $40 later and after sitting in hold. I can empathize with the bad shift but don’t take it out on me. At this point I’m getting irritated and again ask for the manager. She had the audacity to say you’ll have to wait and I don’t know when he or if he will pick up. Then she just puts the phone down. Not on mute or hold just put the phone down.
I take a minute and call back it’s now 11:35. Takes another several minutes before they pick up. Call is 12 mins long. Keep in mind I’m still without food. The app is showing my food is still being prepared no assigned courier and the estimated time is still 1048 -1101. Clearly that’s bs. Right before they answer it updates to the order is out for delivery and will be there at 11:15/11:20.
Someone answers and they spew a bunch of salad which I later figured out they had just answered hello and put me on hold but it was said so quickly I thought they had hung up on. So I called back this will be a 20 minute call with the worst manager I think his name was Chris.
Short story he keeps repeating in an overly passive aggressive voice dripping with sarcasm that he’s sorry for everything and sorry it took an hour to cook my food and that’s he’s always understaffed. Blah blah. At one point I’m like your explanation makes no sense I order two hours ago and app now shows the food is out for delivery but it’s still not here. This was at 1145pm. He goes on to patronize me more and he says do you want me to call my driver and talk to her until she makes it to your house? Just idiotic and ridiculous behavior. The worst part he’s the manager.
I ask for the contact information for the district manager and he refuses. Didn’t skip a beat didn’t mince words just said nope I’m not giving you the number. I responded with I didn’t ask for a number I asked for contact information and an email is okay. He still refused and hung up on me.
I finally get my food at 1230. Still no contact information for the District manager. No discounts no refunds. Just kinda hot food. Don’t waste your time on the stuffed pepperoni bread it’s better in the picture. Wasted time I’ll never get back.
Maybe had they be proactive since he clearly knew he was understaffed on a holiday weekend he would have borrowed employees or turned off his 3rd party order system and only took phone orders or maybe adjusted the times to be realistic and attainable.