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Ichi Japan
Ichi Japan is a Japanese restaurant located in East Rutherford. We feature authentic Japanese cuisine and we take pride in serving you the finest and freshest …
Ichi Japan at American Dream in NJ
… East Rutherford, NJ 07073. 1-833-263-7326. Chat with us. Terms & ConditionsPrivacy PolicyWaiverCookie PolicyManage CookiesSitemap. Book Tickets. Book Tickets.
Order ichi japan – East Rutherford, NJ Menu Delivery [Menu & Prices]
Get delivery or takeout from ichi japan at 1 American Dream Way in East Rutherford. Order online and track your order live. No delivery fee on your first …
Reviews
Emma Johnson
I had the weirdest vegan chicken I’ve ever had! It tasted like dry eggy pancakes. Definitely not anything like chicken. I’m not even sure if it’s vegan because it tasted so eggy. I had to throw it away after a few bites.
… moreGiselle Agreste
They served me raw chicken, and when I went up to get a refund they said they couldn’t refund me and offered me a new meal. The lady at the register also asked if I wanted my chicken cooked more well done. Well yeah, I don’t want medium rare chicken with a side of salmonella. I didn’t say that, but I feel like it’s pretty obvious. Anyways, I was trying to be nice about it and not be one of “those” customers but then as the man was remaking my food, the woman was saying things and they were laughing. Just cook the chicken, there’s no rush, and yes, there is harm in not cooking it right. The rice wasn’t as good as other places either. Just don’t go here.
… moreLeah Hall
We stopped by while shopping and most everything was enjoyable. The noodles and spring rolls were great. The only disappointment was the tofu. I’m vegetarian and I was initially pleasantly surprised that they even offered tofu as a protein, but unfortunately, something tasted very off about it. It was almost like card board. Everything else was good, though, and my fiancé enjoyed the chicken!
… moreC H
Horrible customer service and over priced greasy boneless thigh meat.
The asian lady taking the orders was rude. Rushed me and instead of asking me if I wanted anything else she insisted on trying to close out my order.
The asian guy serving the meals doesn’t confirm anything. When I asked him for extra sauce he rolled his eyes and threw a very little on my plate
… moreThe asian lady taking the orders was rude. Rushed me and instead of asking me if I wanted anything else she insisted on trying to close out my order.
The asian guy serving the meals doesn’t confirm anything. When I asked him for extra sauce he rolled his eyes and threw a very little on my plate
Gusbaker8
Very greasy chicken, undercooked rice, I will never buy from this place again
… moreWilliam Cheng
Avoid This Restaurant – They Reuse Overnight Chicken and Offer Poor Service
Let me be clear from the start: they served overnight cooked chicken. I personally witnessed them take already-cooked chicken from a pot, reheat it on the grill, and try to pass it off as freshly made. When I called them out on it, they had no explanation—just a blank stare.
At first glance, the setup might remind you of Sarku Japan, a favorite among mall-goers. But don’t be fooled—this is not Sarku Japan. Not even close. The quality of food is nowhere near the same, and that becomes obvious after the first bite.
The food itself was bland and underwhelming. Even worse was the service: when I politely asked the cook for more sauce, he ignored me—not once, but multiple times. And this was with zero other customers in line. It felt like they didn’t care at all about customer experience.
As for the atmosphere, give credit where it’s due—it’s the American Dream mall that provides the ambiance, not this place. The restaurant adds nothing to it.
Do yourself a favor and dine somewhere else. There are much better options in the mall that respect your time, your taste buds, and your money.
… moreLet me be clear from the start: they served overnight cooked chicken. I personally witnessed them take already-cooked chicken from a pot, reheat it on the grill, and try to pass it off as freshly made. When I called them out on it, they had no explanation—just a blank stare.
At first glance, the setup might remind you of Sarku Japan, a favorite among mall-goers. But don’t be fooled—this is not Sarku Japan. Not even close. The quality of food is nowhere near the same, and that becomes obvious after the first bite.
The food itself was bland and underwhelming. Even worse was the service: when I politely asked the cook for more sauce, he ignored me—not once, but multiple times. And this was with zero other customers in line. It felt like they didn’t care at all about customer experience.
As for the atmosphere, give credit where it’s due—it’s the American Dream mall that provides the ambiance, not this place. The restaurant adds nothing to it.
Do yourself a favor and dine somewhere else. There are much better options in the mall that respect your time, your taste buds, and your money.
Angel Serra
Delicious Chicken Teriyaki, only recommend to add a bit more sauce and it could give Saruko Japan a bit of competition. The rice was cooked well. Spring rolls, WERE GREAT!!!! The vegetables actually tasted cooked. Only complaint is the lack of sauce, other than that, it’s a good place to go.
… moreTiffany
For some reason, it looked like the workers looked miserable. I don’t know why the cashier didn’t ask me, “white rice or noodles” for the order. She just rang my entrees at once without proper customer service etiquette. Also, she just placed in noodles even though the entree, which is, “chicken teriyaki,” should come with white rice and vegetables, unless specifically requested. It’s not okay to assume what someone wants and puts it inside the plate.
Also, the food is incredibly oily. Not going to lie, the food at Sarku or Samurai Sushi nearby is much better. The vegetablrs were the only thing that actually tasted okay. The sauce had almost the same kick as Sarku, but perhaps the only thing that wasn’t good was the noodles. The chicken is alright, but very oily as well.
To be fair, I don’t think I would come to “Ichi Japan” anymore. For what it’s worth, I think it would have been better if they had proper etiquette. I just find the workers to be very miserable; at the very least, unhappy with their jobs. Or, perhaps they don’t have business to support any kind of business morale.
… moreAlso, the food is incredibly oily. Not going to lie, the food at Sarku or Samurai Sushi nearby is much better. The vegetablrs were the only thing that actually tasted okay. The sauce had almost the same kick as Sarku, but perhaps the only thing that wasn’t good was the noodles. The chicken is alright, but very oily as well.
To be fair, I don’t think I would come to “Ichi Japan” anymore. For what it’s worth, I think it would have been better if they had proper etiquette. I just find the workers to be very miserable; at the very least, unhappy with their jobs. Or, perhaps they don’t have business to support any kind of business morale.
Barbara A.
When I went up to the (empty) counter to make my order, the server stared at me as though I was interrupting her. There was no one else waiting to be served. I walked away and got food from the Korean place.
There are way too many good options at American Dream to deal with that type of attitude.
… moreThere are way too many good options at American Dream to deal with that type of attitude.
martha north-bocchichio
!!! VEGANS BEWARE !!!
I ordered the Vegan Teriyaki and asked if they have a special/clean section of the grill to cook it on. They said yes and put it on the grill in an empty area with chicken on one side and steak and shrimp on the other. The cook made a point of getting different spatulas.
When i got my food, I was surprised at the texture of the tofu. It must come in a large roll because it has like a skin on it. It’s hard to describe other than nothing about this, which resembles tofu. The texture is off-putting, it’s very dry and does not taste good.
But the WORST part of this is that I tasted shrimp on the 3rd piece I ate. I stopped eating it, ate the vegetables and noodles, and threw the tofu away. I casually walked back up and stole a peek at the grill. Sure enough, there was chicken and shrimp right where my tofu was cooked.
I went back to the cashier and asked to speak to the manager. She went to the back and came out saying the manager was not there, but she asked what happened.
I explained that along with eating vegan food, I have a sensitivity to seafood to begin with. I also told her that if I had a full-blown seafood allergy, it could have been much worse due to cross-contamination. Though I imagine someone with such allergies would avoid it anyway, seeing only one grill.
She immediately understood and apologized. She worked on refunding my meal, and the manager came out. I explained the part about seafood allergies, and he stated that he knew what my issue was. I reiterated that it’s not just my issue. It’s dangerous for people. He shrugged it off.
The cashier was really, really nice and I’m grateful she understood. She was very quick to respond with refunding my meal vs. asking me to show her proof of what I had not eaten — she took me at my word. I will also say that the other cook was very nice and gave us extra sauce without being aggravated that we asked.
I held no high expectations for mall food, but I should have moved past the cashier area to look at the grill first before I ordered. Lesson learned and I’ll be more diligent next time.
… moreI ordered the Vegan Teriyaki and asked if they have a special/clean section of the grill to cook it on. They said yes and put it on the grill in an empty area with chicken on one side and steak and shrimp on the other. The cook made a point of getting different spatulas.
When i got my food, I was surprised at the texture of the tofu. It must come in a large roll because it has like a skin on it. It’s hard to describe other than nothing about this, which resembles tofu. The texture is off-putting, it’s very dry and does not taste good.
But the WORST part of this is that I tasted shrimp on the 3rd piece I ate. I stopped eating it, ate the vegetables and noodles, and threw the tofu away. I casually walked back up and stole a peek at the grill. Sure enough, there was chicken and shrimp right where my tofu was cooked.
I went back to the cashier and asked to speak to the manager. She went to the back and came out saying the manager was not there, but she asked what happened.
I explained that along with eating vegan food, I have a sensitivity to seafood to begin with. I also told her that if I had a full-blown seafood allergy, it could have been much worse due to cross-contamination. Though I imagine someone with such allergies would avoid it anyway, seeing only one grill.
She immediately understood and apologized. She worked on refunding my meal, and the manager came out. I explained the part about seafood allergies, and he stated that he knew what my issue was. I reiterated that it’s not just my issue. It’s dangerous for people. He shrugged it off.
The cashier was really, really nice and I’m grateful she understood. She was very quick to respond with refunding my meal vs. asking me to show her proof of what I had not eaten — she took me at my word. I will also say that the other cook was very nice and gave us extra sauce without being aggravated that we asked.
I held no high expectations for mall food, but I should have moved past the cashier area to look at the grill first before I ordered. Lesson learned and I’ll be more diligent next time.