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Cousins Subs is a Wisconsin-based, family-owned, sub shop established in 1972. Cousins Subs and its franchisees operate over 90 restaurants in Wisconsin, providing guests with quality deli-fresh and made to order grilled subs using only the freshest ingredients on its signature bread baked daily.
Sandwich chain specializing in hot & cold subs, plus salads, in a counter-service setting.
Address and Contact Information
Address: 5191 W Brown Deer Rd, Brown Deer, WI 53223
Phone: (414) 365-2000
Website: https://www.cousinssubs.com/order/cousins-subs-brown-deer
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Brown Deer – Cousins Subs – Order – Choose Food
Cousins Subs is a Wisconsin-based, fast casual sub shop serving grilled & deli-fresh subs on freshly baked bread.
Cousins Subs | Grilled & Deli-Fresh Submarine Sandwiches
Catering. Made Simple. No matter the size of your group, we’ve got you covered. Order Now · Careers. Join the Cousins Subs family. Foundation.
Cousins Subs | Brown Deer WI – Facebook
Cousins Subs, Brown Deer. 381 likes · 934 were here. Wisconsin-born sub shop since 1972, serving deli-fresh, made-to-order subs on bread baked daily.
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Reviews
Rachel Ruganis
Luckily the food was good and made right.. but having the cashier ask me 3 times if I wanted my sub the way I asked (just meat, cheese and mayo) was a little interesting and very judgemental. And then when the other employee called out our number we walked up and she SLAMMED it on the counter and huffed away with attitude. I work in food service as a restaurant manager, so I can understand bad days I suppose but would NEVER allow my workers to be like this. Again, bad days happen but bad attitudes can change an experience. There were 6 people on the line and they all seemed like us being there was an inconvenience. I see why this place is a 3.8 star, disappointing for such a good restaurant.
… moreLogan Sj
Everything about my experience with this location was bad. I placed an online order. When I arrived at the drive through the employee was rude. Nasty attitude. They got my order wrong and added tomato to it and forgot my order of fries. I had to bang on the window for several minutes for someone to return. They gave me the food but the sub so soggy it fell apart and had the pieces of tomato still left… so obviously they just took them off. Just disrespectful and no regard for food someone has to eat. I’m disappointed in this location. Terrible.
… moreJacqueline
I just left and the service was I ordered and was not given a total. He then gave me a receipt and 2 minutes later came back & asked what’s the ticket # on my receipt? Then I was asked to park to wait for my order which was just a turkey sub!! I asked why do I have to park for just a turkey, I had already been sitting there 5 minutes. The cashier had no explanation. I parked for another several minutes while other cars are getting there orders & pulling off. By this time I’m angry, the cashier comes out with my food bag and says sorry & hands me the bag without facing me. And walks away. The sandwich was wrong after all of that, no cheese, hardly any lettuce & fries dumped all over the bag. For $17.00 i expect better customer service. Cousins, u failed today bigtime!
… moreMssweetie
Ordered a club sub and asked them to add bacon,I always ask them to heat the bacon up. The young man said yes we do. I also asked for the sub to be cut in 4 pieces. When I got home,I opened the wrapper and the sandwich looked like it was made by a 3 year old. Called the manager and she kept saying that the bacon was warmed up,I told her I took pics of the sub. Look at pics below,this bacon is horrible!! She offered to give my money back and I will never be returning to this location. I have to drive 20 minutes to get $9 back!! Manager never offered anything for the inconvience,no worries I will spend my money where my food is prepared correctly. Terrible job Cousins!!
… moreJoseph Riche
I’m not happy with the workers at this Cousins location tonight (8/5/25 at 6pm). I put an online order in and it said it would be ready at 5:59. I arrived at 6 and stood in line for about two minutes and then told the cashier I put an online order in and he asked my name and printed me a receipt. Then he walked away and said nothing. There were three shelves right next to the cash register and a sign that said online orders. I thought when they were done they would move it to the shelves. I waited about seven minutes and then started asking employees where my sandwich was. Two employees completely ignored me and I had to walk down by another worker and ask where my sandwich was. She said she look into it and after a few minutes she did get me the sandwich. All of that would have been alright but the sandwich that she got me was wrapped and sitting in front of the guy making sandwiches when I arrived there. After I asked him if that was my sandwich sitting in front of him eight minutes before I received the sandwich he ignored me and turned around and acted like he was talking to the guy working the grill. Then about two minutes later he moved it about two feet closer to the register and I asked another worker if that was my sandwich and she ignored me. All of this would have been avoided if anyone of the five workers there would’ve put the sandwich in the area for online orders. I put the order in at 5:44 and received the order at 6:17 remember the online receipt said it would be ready at 5:59 which it was, it just took the five workers 15 minutes to get it to me when all they needed was to be trained on how online pickups should work. Do better Brown Deer Cousins!
… moreDr. Anntoinettemarie Williams
Very clean, bread was soft and fresh. I hadn’t had cousins in years however this experience made me a fan. Only negative. Waayy to many onions on my cheese steak
… moreL L
Very nice workers so friendly and helpful with meuns, I like that not rude nor rushed into ordering your food, good job
… moreDartasia Townsend
Would rate 0 stars if I could.. I literally pulled in drive thru 5 minutes before closing for a LOAF OF BREAD and was told they threw all the bread away
… moreDave West
Did a order on Huber eats was missing items subs came on wrong bread missing toppings very disappointing service and to think spending $70 your order could at least be made correct
… morenkaujhli Vang
This has got to be the worst cousins subs I’ve been to.
The workers are kids, running around instead of working.
The girl who was supposed to ring me up says “ I don’t want to help them right now”.
Got my club sandwich and when I got home. There was only turkey in my sandwich. I ordered a club.
I would drive out another 10 mins to the Cousin sub Menomonee falls for a sandwich.
… moreThe workers are kids, running around instead of working.
The girl who was supposed to ring me up says “ I don’t want to help them right now”.
Got my club sandwich and when I got home. There was only turkey in my sandwich. I ordered a club.
I would drive out another 10 mins to the Cousin sub Menomonee falls for a sandwich.