Linda “LeeLee” Harper
Asked for “chicken only”. 4 piece, “leg and thigh only”. Got some box with 2 sides of mashed potatoes I didn’t order, a blob I think was a wing, a leg , the tiniest thigh I’ve ever seen, had to be a bantam chicken and what? a?back piece? Doesn’t look like a breast. I told them I don’t eat white meat and they said no problem we got you for 2 legs and 2 thighs then gave me this very dark brown burnt looking junk and sides I didn’t and would not have ordered. Too annoyed too eat it. So plenty of time to leave a review. 4:30pm Wednesday 12/10/25.
Update, ate the leg and got yall and photo. Tried the thigh but too burnt on the inside also. Still not eating the white meat or the mashed potatoes i didn’t order so thanks for wasting my money leaving me hungry with a burnt taste in my mouth. Never again!
… moreguillermo rincon
I ordered off the kiosk and paid there and waited on my order. A couple of minutes I was called with my order. I brought my tray to my table and went back to the counter and asked for bbq sauce. The attendant gave me some and I went back to my table and I then realized that I didn’t get my drink. I looked at my receipt and I ordered the combo which came with a drink. I went back to the counter and when I saw the attendant she told me to wait because she was busy. I wanted just to tell her I needed a cup. I waited at the counter around 5 minutes. When she came back she asked what did I want. I told her my cup for my order. She said that she didn’t know I needed one. I showed her my receipt, she handed me the cup and she walked away. I told her that she could’ve just asked me earlier what I needed and not make me wait so long for a cup. She said have a good day with a terrible attitude. I love your food but I don’t need to be treated rudely. I share this because I eat at kfc at least once a week. I have choices. Is it too much for your employees to be nice to customers?
… moreGeorgette Stanfer
We barely eat here! It hasn’t had good service in a loooooooooong time! The wait time is ridiculous for extra crispy chicken and then to be told they only have original! The chicken wasn’t cooked all the way. Only thing was decent was the free fries cause I had to wait an extra 20 minutes for more chicken that still wasn’t done. It’ll be a while before we go back again!!
… moreKathi Hood
Something is very wrong here. On a long trip driving home, stopped for a quick pick up of some good KFC. 5 people in front of us and most tell us after we put our order in, they had been waiting 45 minutes. Drive thru window was being served but very slowly the dining room was being served. We waited 40 minutes for food because the whole lobby was told they would not generate a credit for our food. Serious serious issues. While waiting we noticed how nasty and sticky the floors were. Made me a little worried about the condition of the food. I didn’t eat what I bought out of fear of getting sick.
1 young man appeared to be the only person working. There were 4 employees in the building. Please thank Damian for attempting to take care of your customers. I know I will never stop there again.
… moreSteven Funderburk
I ordered the 4-piece chicken meal from KFC and overall it was a great experience. The chicken was crispy, hot, and flavorful with that classic seasoning KFC is known for. The portion size was generous and filling, definitely worth the price. The sides were fresh and well-prepared, and the biscuit was warm and buttery.
The staff was friendly and got my order out quickly, and the restaurant was clean and organized. The only reason I didn’t give it 5 stars is because one of the pieces was a little smaller than expected and the fries could have been hotter. Still, it was a satisfying meal and I’ll definitely be back.
… moreJAIMIE MCFARLAND
Place a order on the kiosk the employee then told me they had nothing cooked and it would be a 20 minute wait. And she couldn’t do a refund. It actually took 45 minutes before we were told anything else I asked them what is going on. She then told me 6 more minutes. The girl was trying to explain to her boss what was going on and asked for him to speak with me and he refused. This was the worst service I’ve ever experienced at any fast food place.
… moreMrs. Mendiola
Customer service sucks. We couldn’t order in complete sentences without the young lady interrupting us asking if we wanted anything else. Just know she got the order wrong and she had to be corrected. I asked for koren bbq nuggets and even though i corrected her i still got plain nuggests. I was suppose to recieve the 12 nugget meal. I didn’t notice until I got home bc I was so ready to get out of there. She didn’t give me a receipt so I can even get my point. Not only that she stated they had so Soda so I was forced to get sweet tea. Very horrible experience. Her actions went unchecked by mangement . Corporate needs to pay this place a visit. I encourage everyone to contact cooperate through email. This is our town and we have many visitors no one want to experience this.
… moreno one no one
Worst KFC I’ve been too. Over cooked chicken that was cooked in what seems to be old grease. Order was wrong and when I told the worker they seemed like if I was bothering them. No sweet tea like what’s really going on at this location.
… moreMarsha Armstrong
On my way back to Round Rock after an eventful weekend, I decided to stop at KFC in Lacy Lakeview on February 16 at 1:54 PM–and I’m glad I did!
There are no names listed because I didn’t take notes, but you know who you are if you were working that day at that time thank you!
From the moment I walked in, I was greeted with a smile and friendly service. The restaurant was clean and well-kept, and my order was ready faster than expected–hot and fresh.
I tried the chicken nuggets for the first time, and they were crispy on the outside, juicy on the inside, and packed with flavor. The fries were perfectly crispy without being overdone. And let’s not forget the biscuit–it might have been hiding in the box, but once I found it, it was as soft and buttery as ever!
It’s clear that the staff takes pride in their work, and I wouldn’t hesitate to stop here again. If you’re looking for quick service, fresh food, and a friendly atmosphere, this KFC is a great choice!
Must-Try: Chicken Nuggets–crispy, flavorful, and satisfying
Best Part: Fast, friendly service & hot, fresh food
Shoutout to the team for a great experience!
Definitely worth a stop if you’re in the area!
… moreMerlontine Dixon
The Kentucky fried Chicken on the frontage road of 35 have phenomenal customer service The food was prepared well and hot even after 30 minute drive back to the house it is way better than the Kentucky that’s on valley Mills in Waco Texas thank you Kentucky team members and a very special shout out to the manager phenomenal skills thank you sir
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