Dairy Queen Grill & Chill

  4.0 – 960 reviews   • Fast food restaurant

Social Profile:

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 48420

Hours

Tuesday11 AM–9 PM
Wednesday11 AM–9 PM
Thursday11 AM–9 PM
Friday11 AM–9 PM
Saturday11 AM–9 PM
Sunday11 AM–9 PM
Monday11 AM–9 PM

Address and Contact Information

Address: 3450 W Vienna Rd, Clio, MI 48420

Phone: (810) 564-1453

Website: https://www.dairyqueen.com/en-us/locations/mi/clio/3450-w-vienna-rd/51/?utm_source=organic&utm_campaign=yext%2F&y_source=1_ODk5NTgxOC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Order and Reservations

Order: Order online

dairyqueen.com

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Reviews

Mz Chea
So I don’t usually do this I am not the kind of person that writes reviews I always look at it like OK I’m a mistake happen somebody wasn’t happy. They both you know. Wake up tomorrow and start over but tonight it is just no way around it. I have never been as disappointed with an ice cream or with Dairy Queen as I am right now. So I’m on my way home. I decided I want a chocolate dipped strawberry blizzard add Oreo (I get one or two a week either from the Holly or the Weidman DQ’s, both of of those locations are amazing. Never had one issue with either of them.) I go through the drive-through pay for it and hand it to me. I pull off. I’m about half a mile down the road take a bite, Realize there’s no Oreo in it I turn around go back through the drive-through explain there’s no Oreo, she was nice about it. I handed it to her she took it added what seemed to be their entire supply of Oreo in that whole store to my cup. Gave it back to me. I say thank you, pull off, take a bite, stir it (had Oreo cookie crumbs all over my lap) take another bite only to realize there’s no strawberry in it. So I have to go to the next off exit so I can turn around to go back. I pull up yet again and I reorder it again!! I say I would like a medium blizzard with chocolate dipped strawberry and I would like to add Oreo pieces just the normal way you make it,not an overabundant of anything,just the normal way you would make it on a normal day. She says OK I pull up. I try to give her my previous ordered large as I’m explaining to her there was no strawberry in it. She did not take my old blizzard she just looked at me and she said $6.02 . I said $6.02 for what you didn’t make my first blizzard the right way I’m trying to give it back to you. She just stared at me and repeated $6.02. I said “I have to pay for another blizzard that I already paid for that you guys didn’t make right not once but twice” , she said yes!! So I payed her a second time for a blizzard that still isn’t made correctly the second one has no chocolate pieces!!!! Unbelievable like I’m literally blew back of the incompetence of the people they have in their store..,.. like why just why???
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Tim M
Pulled into this location on Saturday and was told someone would be right with me. That turned into over five minutes of silence in the drive-thru with zero acknowledgment. No cars ahead of me, no visible rush—just employees apparently ignoring customers. If you’re open, do your job. If you’re not, close the drive-thru instead of wasting people’s time. Completely unacceptable and unprofessional. First visit, last visit.
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Eric Hayes
Asked and charged for a 6 piece only gave 4, and both my sauces were almost empty when I opened them. On another occasion they served my dad (who isn’t a complainer) “the worst burger I’ve ever had from anywhere” and threw it out after the first bite.
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Lance Monahan
I went there yesterday and ordered a choco dipped strawberry cheesecake blizzard. I told them I didn’t want the chocolate pieces in it and I wanted cold fudge instead. They gave me chocolate syrup instead of cold fudge and literally put ZERO pieces of cheesecake in the blizzard. Something like this happens every single time I go to this dairy queen. It is all kids 15-18 yrs old working with no adult management ever present…..
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After leaving a review they reply with a link that doesn’t work, like they are trying to fix the situation. AMAZING
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Nicole Corzine
I ordered the 4 piece chicken tenders box, and wasn’t disappointed. The tenders were fresh, and a decent size. The fries were good too, but I don’t usually eat the toast. Lol.
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Amber
Food is old & absolutely nasty. The grease they use must be so old & black for how their food turns out. No remake No refund Policy here. Good luck if you eat here
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Mark Buckley
I believe they gave me a cheeseburger that they put in the microwave smdh. How in the hell can the patty be warm and everything else on the burger is super hot ketchup hot like lava the pickles was even hotter then the patty. If yall didn’t want to work today yall could’ve stayed yall as at home
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Theresa Renaud
We ordered the 3 chicken strip meal deals and our boxes were mostly empty. It looked like someone had eaten most of the fries and the strips were really small! Normally if they give you a small strip they give you an extra. They also give you plenty of fries. But, this time we all got 3 small tenders and hardly any fries. Are they downsizing the tenders? Whoever put the food into this box was pretty stingy! We were all very dissatisfied and I had to make food so my family wouldn’t be hungry. After spending my money on meals here, It was just not worth it. I am including a picture of what I found on opening my “meal”. Pretty sad and pathetic. If this is what a meal means now at this DQ we will go elsewhere for take out.———————–
I love how after leaving a review you get an automated response with a link that doesn’t work. These people don’t care about their customers, but they want to make it look like they do. I’ve downgraded my scores further and won’t be buying food from this DQ anymore. I spent 100 bucks here and we got snack boxes instead of meals. Going to their competitors from now on.
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Penny L
I love their food and ice cream the people are always nice also.
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Amy Posh
Still trying to understand why not just remake the cone? Didn’t realize the mess until we were already back on the road. Pretty gross and napkin was stuck all over the cone.
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