Ronald Ramirez
The chicken was good. The corn wasn’t that fresh and the rice. The service wasn’t the greatest long lines at the cashier. They need to hire more people to serve you. The place wasn’t very clean. The tables we’re dirty. They don’t have enough parking spaces here. The neighborhood, it’s okay. It was really busy here.
… moreLizzy Mo
Can’t take multiple orders at the time? It was only 2 items. No line at the drive thru. Inside had more customers. Again not busy. Wasting my lunch to reverse and get off. The gentleman Eddie in the front was working his butt off though. The manger with platinum hair was there and was wearing a headset so she is aware. She was to “busy” bagging chips. Don’t be nice to me once you saw it was I with 2 orders.
… moreWilliam Bilsland III
Convenient location, friendly employees, good food. This location was busy, but still the employees should be checking on the dining room for cleaning. This seemed to be a corporate location because the prices were not as high as other El Pollo Loco franchise locations.
… moreRemove Me
I ordered a 16 piece meal mixed, and it was $50 and when I drove up to the drive-through to pay, it’s 10% off for seniors, and on my receipt it only said a dollar so I asked her the cashier why only dollar and she said that’s what the cash register told me to give you. So I called them up when I got home and I spoke with the most rudest person that answered the phone and I told her that I bought that mail for $50 and a senior discount for 10% and it only gave me one dollar and she told me the same thing if that’s what the register gave you I said yes but 10% of $50 is five so I should’ve got five dollars off Money is hard to come by and then she hung up on me so rude
… moreJoshua Perez
By the time that you are walking towards Pollo Loco, it smells terrible. Second thing they don’t have lime or salsa. They only have Taco Bell type of sauce on ketchup small packages.
… moreaar0n2388
Took 30 minutes to get 4 cars through the drive thru, absolutely ridiculous. Employees laughing n taking their sweet time Friday afternoon. No napkins or utensils with my meal, and take a look at the care that went into putting these tacos together. Horrible experience, wish I could leave a 0 star review.
… moreKathy D
Placed an online order, for pick-up. Got some weird thing that i didnt order. Didnt find out til i got home, cause i never check whats in the bag… thats my bad, but i’ve never had a problem with getting things wrong or not the correct stuff. Ordered a Grande Avocado Chicken Bowl… got some weird bowl with broccoli in it. Not ok. Seriously. I ate the bowl anyway, cause i wasnt going back to fix the order. I love cotija cheese but the “cotija” they used… it didnt taste like anything. It was weird…. it was just a bit of texture, no flavor. I threw out basically all the broccoli, sonce there was so much of it. Chicken tasted good, as always. There wasnt as much rice as there usually is in their bowls, and there was A TON of black beans! Totally bummed out! I order here pretty frequently, never had a problem like this. I dont know what happened this time around, but step your game up!!
… moreLyndsay Heard
One of the best locations we’ve been to! The customer service is excellent and usually they go above and beyond to make sure our order is correct.
… moreDeborah Lynn
My daughter wanted to try the soup. She loved it!!!!!
… moreA Z
What a disappointment in your food, I ordered a double chicken bowl, no chicken, just chicken crumbs, I paid $15 for it, it’s not worth going back.
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