Christina (Christy)
Ordered food inside, got my drink but not my food (sausage biscuit combo). While I was waiting, a very large group came in. At least 3 people had ordered the same thing I did and got their food before me. When I told the lady taking orders that I hadn’t received mine, she was very rude and almost combative. Would not recommend going inside, 2nd time someone has been rude at the counter (had been a few months since I went inside so thought it wouldn’t be as hostile).
… moreNicholas Rambo
Nothing but disappointment from this location every single time. I try to give them the benefit of the doubt but it occurs every visit. Anything from rude employees, old stale cold food, incorrectly made food. Have ordered Frisco Burgers recent and got a end piece of bread, and not even toasted like the picture shows. But tonight we received chicken tenders the size of chicken nuggets. Picture will be attached. Someone really needs to do their job and look into this place before they run it of business.
… moreScrw Lucy
They are out of items menu items, an issue I’ve noticed only at other Hardees. If you’re flexible, that’s not an issue. They have mentioned they are understaffed. The service and friendliness is not over-the-top super but they young employees were apologetic for the wait (I waited 10 minutes after paying to get my food). The new macaroni and cheese is just ok. The chicken waffle sandwich is actually pretty good and their fries are between Mcdonalds 5 stars and Wendy’s 2 stars.
… morejacob hughes
Everything about the rustburg hardees meets the standards of the way hardees used to be. The management honored the rise and shine mug and filled it for free. The food is amazing and the staff are friendly and personable, make sure you stop by!
… moreautumnr4yn3
Ordered on the app and gave staff plenty of time to complete order. I work in food service and I know how frustrating the job can be. However, when my husband went to pick the order up (he didn’t know what I had ordered as the items were a surprise for him) we were missing two medium drinks. He went back and picked them up with no pushback from staff (which is great) when he walked in he did not get greeted even though an employee was mopping and saw he needed help she did not stop her tasking to help him. Another employee helped him and gave him the drinks. They apologized and said “this happens a lot here im very sorry” so it’s obviously not a staff issue and it’s a management issue. Upon returning home we discovered that we also did not receive the honey mustard cups we paid extra for. Extremely disappointing to see how downhill this location has gone, even with the gorgeous remodeling. Very sad.
… moreR. S.
The burger didn’t even look like I should eat it and the fries were warm. Service was nice but poor value for the combo price! AND the lids leak! Details are important. Sadly this is a one and done for me.
… moreChristopher Henderson
Very long wait for lack of employees. They had two women cooking, covering the drive-through and the front end.
Hardee’s needs to come up on their pay to get more people. The food however, was fantastic because it was fresh and very well-made.
… morerichard moore
Most dysfunctional one i have been in thru out all my travels. Food got made and just sat before I received it. It was to go order. No napkins salt pepper ketchup egg were dry and biscuit was too hard to eat. Really needs alot of work. Definitely change in the last couple months
… moreMm Ss
Isn’t this place slogan that biscuits are made fresh daily??
Came in for breakfast day after Valentine’s day for a breakfast sausage biscuit. And the biscuits were shaped as hearts and were hard and greasy. Would not recommend due to quality of food or the atmosphere and service. Since we didn’t see said food until 5 miles down the road. I didn’t feel like going back to let the manager know. I’m sure they knew
… moreDonna Staton
Stop this morning for 2 sausage and egg biscuits. I usally add cheeses so they just add for that. This morning lady told me nope had to pay full price. They are on sale 2 for 5 right now. I’ve always just added the cheese and paid extra for that. When I get to window I ask lady again. She handed me my order and said you have a good day. I get to my job not 5 minutes away and go to eat my biscuit and it’s hard as a rock. Sausage tasted old and egg tasted old also. Biscuit broke apart as I was in acting it. I threw them away
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