E L
The worst Arby’s I’ve ever had the displeasure to go to. Went thru drive thru got a #1 with a sweet tea and apple pie shake. Got to window paid, received my sweet tea and my shake, then told to pull up and wait for the rest of my food, which was just one sandwich and a medium fry. The store was not busy at all. ..I was made to wait 10 minutes for barely warm food not fresh. The fries were hard and greasy and half full and the sandwich which was just supposed to be a regular roast beef Instead got a cheddar roast beef with sauce added, and the bread had gristle on it… nasty, Hell, even the tea tasted old hard to ruin sweet tea . Needless to say instead of going back to the line and complain I just threw it all away wasted my $15 will not be going back. Also would like to add I’m a very friendly person I say thank you and please, even when the service is not great and I would like to add the service was not great. i’ve worked in customer service. I’ve had to deal with really shitty people and I still kept a smile on my face and said thank you and please and have a good day. It’s very basic stuff. Customer service is not taught anymore and it’s ridiculous.
… moreSamuel Stanton
I stood inside for 9 minutes. NOBODY even acknowledged me. They were all ignoring me. So I leave and go through drive thru and they like, ” Next time come inside.” I said, “I was standing inside for almost 10 minutes and none of y’all said a single word to me” sir we were busy, I’m like yeah too busy for customer service.” I will never be there. I’m telling everyone to avoid that location
And on top of that they forgot the au jus.
Oh and this is the 3rd time I’ve been there. They’ve been rude every time. Just this was worse.
… moreMario Sementelli
Please forgive me if I misspell her name. The manager Aushanti, is wonderful with a great staff. I was having issues with an Arby’s e gift card and other stores (NDavis in particular) said we can’t help you. Aushanti knew exactly what to do, while being professional and kind. Thank you. Great food, clean bathrooms, and attentive staff
… moreChristine Kelly
The service tonight was so good. I don’t even think I had a bad day or anything, but when the person working the drive thru was so nice it meant everything.
The food was good. Standard Arby’s food, But it tasted so much better with the side of kindness.
… moreAnnie B
Love the retro feel in this Arby’s. Food is good and employees are friendly.
… moreSaid Guiking
A regular Chicken Sandwich last night with a medium Sprite sprite was so sugary, it tasted like straight syrup and the Chicken Sandwich and fries. The sandwich was so soggy I could bear to look at it and the fries were so dry so old that I could hit it on my door and it makes a knocking sound This is by choice the worst arby’s in pensacola , panhandle
… moreTrevor Crane
The last 4 times I have ordered a double beef and cheddar I have received no cheddar. My fries were half full. This is my last time ordering, this is absolutely ridiculous.
… moreMandy Glenn
Everything was so amazing tonight! We got the two. Can dine for $9.99* 2 and that is just a super amazing value!! I only caught the very beginning of our cashier’s name, so I really don’t want to mess up her name. But she was amazing and I really want to give her a shout out on here! She seemed like she was really happy, and actually cared about her guests. “Yani” gets 5 stars!!!
… moreChristopher Johnson
This is a great location, food is always correctly served and tasty. And I like the retro style. It’s cute to go out back and pet the stray cats. Just wash your hands when you come back in
… moreDavato
Came to this location at around 7pm and i ordered a greek gyro, the girl at the window said to pull up to the sidewalk so i did and waited 20 minutes for my order, all the while i see other people behind me ordering food and filling the driveway.Not a single food item came out for anyone and everyone behind be left the location without getting their food.
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