Gerhard Vogel
I had a lobster roll from the airport a few years ago that was not bad but a bit overpriced. Well here, for 37.02 price I got a 12 oz cup for Coke products, an okay pickle spear, two lemon wedges, a small cup of low grade lobster meat with some meager seasoning and two small pieces of bread toasted on one side. A complete rip-off. This place has really dumbed down their quality. I would not recommend this place if you are looking for a good lobster roll. Poor quality and poor presentation.
… moreYazmin Navarro
Great pick me up after a long day of shopping on a Saturday. Paired with a great drink and even better service.
… moreChuck_Eye_ Guy
Came here for takeout with my daughter. UPDATE: Katelyn reached out to me today and offered the choice of a full refund or in-store credit to make it right. I appreciate the contact and look forward to trying it again and having a better experience. She was receptive to feedback and will work with the back of the house to improve the take out lobster roll.
Ordered two lobster rolls for $70. We got a smashed piece of toast and a cup of lobster that tasted terrible. No flavor at all. Gross. I tried to call management right away but there isn’t a manager at this location and none of the other locations will take calls about other locations. No email for customer service and no email for the owner Josh.
… moreCam M
Great food. Tolerable wait time. Prices reflect the quality I’ve seen. Got both Lobster sandwiches, house burger, fries, and wings. It was all fantastic. The lobster could be cooked better but I’ve had much worse.
… moreSarah Huntley
We love to stop in to Smack Shack while shopping. The chicken tenders kids meal is large. Seating is easy. I have never ordered a drink, but there is a full bar. This is definitely a step up for mall food. I appreciate that this isn’t a sit down restaurant type of service. Sit down and wait for text alert when your food is ready. There are no time constraints.
… moreKevin Kue
$36 for a lobster roll and this was all I got. Disappointed would be an understatement. The food came out quick which was great but that was pretty much the only good thing about this place. You can find other lobster rolls in the metro area for half the price and more bigger portions.
… moreNancy Page
I ordered take out and made the mistake of not checking my order before leaving. The chilled loster roll was just a few slices of bread and a container of lobster salad, a pickle slice and bag of chips. Not worth almost $32.95. I added on fries and didn’t receive those. The lobster mac n cheese, while still priced high at $26.95, was a decent sized portion with a fair amount of lobster. I did attempt to contact the restaurant about the missing fries, with no luck. Definitely won’t be coming back.
… moreEli Wood
I got the shrimp basket. I received my order quickly and overall had excellent customer service. Both the fries and shrimp were well-cooked and seasoned, and both of the sauces were good. There was plenty of nearby comfortable seating. Definitely satisfied my seafood craving.
… moreLeah H
Located in the Roseville Mall. Staff was OK. Food was decent but a little pricey.
Got the fried mushroom and the mushroom and Swiss. Free refills at least. Overall it wasn’t bad and a little different to regular food courts.
… moreJessica Kraml
Chris was very friendly and made us feel welcome. We had the jalapeño cheese curds which were perfectly crisp, super flavorful and came with what tasted like homemade ranch dipping sauce. The serving size was more than enough for 2 people. The drinks were delicious and well prepared. Chris even took the time to customize mine to taste.
We will definitely be back to try their other dishes!
… more