Dairy Queen Grill & Chill

  2.9 – 705 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 55374

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Reviews

Minwild G
OKish food. My cheese burger had a huge quarter inch thick SLAB of odd white sauce on it plus other things like ketchup. Plenty of pickles. Super super messy. Could barely taste the burger. And only provided 2 tiny napkins. Luckily I was going home to eat it or it would have been a huge mess. Blizzard was kinda melty already when I got it and melted fast even though I brought it home in a cooler with ice packs planning ahead. Tasted good though. Plenty of parking and pretty easy to get to. Drive through a little slow.
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Chaz Hansen
Employees were severely understaffed it seemed like. Food was gross to eat, I think it might have sat under a heat lamp for hours. Spent 20$ and nobody was willing to eat any of it except the ice cream. Wasn’t going to be that person that goes back in and complain to the employees when you can tell they are already having a terrible time. Fries tasted like dirty oil and they basically just seemed stale which is where I figured it was a heat lamp scenario. Burgers were both smashed as seen in picture. Obviously it’s fast food so expectations aren’t high but come on, I usually love dq. I’ve been to this location several times in the past few years and I’m always disappointed b something but it’s never been this bad. I don’t think we will ever return to this location again.
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KDZ
This is our favorite DQ location! The staff are attentive and super friendly, they’re generous with the paid for toppings (unlike other locations that give you like 3 cookie dough chunks in a Blizzard), and the inside of the store is very clean! We took our son here one time for a celebration and they were so kind and clapped for him and gave him a high five—good customer service!
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Marah A
Huge props to Ava – crew trainer this evening at DQ. We stopped into the drive thru to grab some of the Valentines cupcakes & were greeted by Ava who was so joyful, helpful and friendly. A great experience of customer service – she truly made our experience the best it could be.
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Kayla Johnson
Updating my review from a year ago. This location has definitely improved! Been there a few evenings now for a late night blizzard and I’ve been very impressed with the staff and level of service! Keep up the great work! I’ll continue coming back!
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Jenna Johnson
Chicken was raw… fed some to my kids and realized half way through it wasn’t cooked.
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Allie Moss
Ava is an excellent, outstanding team member! She served the food fast, and with kindness. I love this dq, the environment is always friendly and wonderful to their customer.
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alisa durkee
Quite literally the worst experience I’ve ever had at a restaurant. The drive through was down, which is understandable so we went inside. Out of ingredients, the restaurant was completely trashed and smelled terrible. No one working knew what was going on, one lady was literally grabbing receipts and throwing them away and then no one would get their order until another man who seemed to be “in charge” was yelling across the restaurant what orders needed to be completed. Four people who came after us got their ice cream before us. My blizzard that took a half hour had hardly any toppings- 3/4 of it was plain vanilla ice cream. Behind the counter was a war zone, anyone with any kind of food allergy should beware. I’ve never ever ever seen anything so gross. I’ll post pictures so you get the idea. We will never go back, word of mouth is powerful- pretty sad to see the place be so chaotic and lack any service.
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Nicole Satzinger
We have come here a few evenings over the last month for dinner and ice cream after T-ball (Wednesday 7/16 and Tuesday 8/5), and the staff working those shifts were EXCELLENT. They were friendly, polite, and professional. They went above and beyond to check in on us and interacted with our young boys in a very sweet way. I don’t leave a lot of reviews, but the experience stood out to me and I feel they should be recognized.
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Krista Lowery
I made a quick stop to pick up ice cream for our family. We ordered 2 small blizzards and a medium sundae. After waiting for 30 minutes, I received the sundae shown in the picture. When I questioned whether it was actually a medium, the guy assured me it was. However, I couldn’t help but notice a chart, also pictured, on the wall that clearly displayed the sizes of the sundaes. This barely qualifies as a small. On top of the service, the place was dirty.
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