Taco Bell

  3.7 – 733 reviews   • Fast food restaurant

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Find your nearby Taco Bell at 2700 N. West Avenue in El Dorado. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Taco Bell 71730

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Reviews

Missie Cook
I ordered a tostada, at the drive through, along with a couple of tacos. They told me that they no longer serve tostadas. When I pull around the window, I asked when they stopped serving them. She told me that they stopped several months ago. When I told her that I had got one just last week she said “oh”. I don’t know, they just told me they couldn’t serve them.” While a voice in the background said that they didn’t have any boxes to put them in…. At that point she gave me my tacos and slammed the window in my face. I sat there waiting for my drink. She looked at me funny and opened the window and never said a word. I asked if I could get my drink please. “Oh”. Hands me my drink and slammed the window shut again.

So I couldn’t get what I wanted because they had no boxes, and then I was treated very rudely. This place needs some serious customer service skills. This is too common at this location.
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Tamara Howard
My first Dorito Taco and it was made perfect and fresh,I’m in love with this Taco. Love the staff.
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Loving Life
I don’t know who the heavyset lady is that’s working drive-through at 1:56 PM 1/21/24 today, but she is quite possibly the rudest person I’ve ever met in my life pretty much threw my food out the door to me. Tried to say have a nice day to her, and she just turned around and pretty much rolled her eyes at me The lady that took my order on the other hand was extremely sweet this lady that’s hanging out boo does not need to work and drive-through she needs to be moved to the kitchen or something because she has no business dealing with the public
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Cristen Michael
I love Taco Bell but the order wasn’t correct had to keep asking for the stuff that was missing and was told to go around the corner and grab the sauces,straws,etc. I don’t mind but this order wasn’t for me, so I got a bad review because of it. Employees did NOT act like they cared nor paid attention to the customers nor the orders. Will hopefully have a better experience next time. Fingers crossed for my own ratings.
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Catherine Hill
The worst experience I’ve had here, she got my order wrong, didn’t tell me the avocado salsa was made different and I’m paying for it, had a really crappy attitude, and my fries were thrown in the bag upside down. I didn’t get her name but she’s not great at her job
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Emily Mason
They usually don’t get my food wrong, and if they do they have no problem fixing it. I’ve also noticed that your attitude towards getting a order wrong is the same attitude they will have back. So just be nice! Doesn’t hurt anyone to be nice!
They have gotten better at having a clean restaurant inside, but I never go in the bathroom .
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Komal
The cashier girl was nice. The heavy set woman tho was rude. My order was incorrect. I drove back to the drive thru line. Asked nicely if they can correct it. They said to pull up. One taco was missing the protein and the heavy set woman said “Well we already made it so I can give you a side of the protein” I said No thanks then Ill just take a refund for that taco. She got upset and said ok hold on and then disappeared. They remade both items correctly and handed it to me and said thank you. Now the only reason she remade the item was because it was probably more work to give a refund instead.
I wouldn’t recommend or return to this location again just because the staff don’t seem to care for the work they do. If you have to ask for them to remake it and they have an attitude, I just hope they did it cleanly. But I doubt it because she looked upset. I spent almost 30minutes at this Taco bell, wasn’t upset because its a fast food restaurant…cant expect great service but this place deserves the 1 star.
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Jeremy J
The Drive-Through girl was fine and understanding. I wish they would of asked of I wanted sauce. It too a long while for the line to move but not terrible. The quality of the food was horrible compared to other locations. My burritos were cold amd I asked for them to be grilled and lets just say i could of left a better grill mark with a plastic spatula and a recyclable match.
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Cheryl Gipson
A female worker was complaining and giving attitude while making food and it took her 30 minutes for 3 soft tacos, 2 nachos and 2 cinnamon twist which the cinnamon twist didn’t have sugar on it only thing on it was cinnamon. This Taco Bell needs a new manager and new employees that are nicer, friendlier and faster service.

Update:
Improvement time total 21 minutes to make a cravings box and 4 soft tacos with just 3 employees working. Still needs to work on the timing of getting the drive thru and lobby foods to the customers.
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James McCarty
If I could give them a negative, I would give them a negative*. I went to the drive-through to place an order, and the lady was so rudest most disrespectful person I’ve came in contact with in a long time. She shouldn’t be working with the public for any reason. If they can’t get any better help than this, they should shut that place down! You do not talk to people that way, especially someone come in there, trying to do business with you and spending money with you!
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