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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 251 Bennett Ave, Council Bluffs, IA 51503
Phone: (712) 328-0040
Order and Reservations
Order: Order online
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Fast Food in Council Bluffs, IA at 1607 W Broadway | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Council Bluffs, IA at 1607 W Broadway, for breakfast, burgers, fries, and more, or order online!
McDonald’s – Restaurant in Council Bluffs, IA
McDonald’s is known for its menu of burgers, chicken nuggets, the McFlurry, and french fries. Their menu also includes all-day breakfast, coffee, salads, Happy …
McDonald’s | Council Bluffs IA – Facebook
Always open · Pickup, Delivery. . 1607 W Broadway, Council Bluffs, IA, United States, 51501. Links. . mcdonalds.com/us/en-us/location/ia/council-bluf…
Reviews
A.C Scrubs
This used to arguably be the best Mcdonalds in town and has just disappointed lately. The last couple times we’ve gone (even during off hours) we’ve been waiting 20+ minutes for our food after pulling up. Yesterday my husband sat for almost an hour, finally went inside and waited another 15, making it obvious they either gave away his order or forgot to make it. It’s one thing if it’s a rare occurrence or during busy hours but it’s not.
… moreNanette Driscoll
If I could give 0 starts I would. I had my kid place an order for pick up for just him, 1 meal, as a pick up order on the app. He placed the order at 6:23 pm and drove down the hill from the bowling alley to McDonald’s. He che ked in and pulled into parking spot #4 and ended up having to go in after over 45 minutes of waiting for his food. He FINALLY got his meal after waiting over an hour and after they claimed they did not get his order. Funny when the app let him place the order, pay and check into a parking spot but they didnt get the order?! Placing an order online is for convenience and no one should have to wait an hour for a pick up order! The worst thing is he had to go in and ask about his order after 45 min and then got mediocre warm food. Poor poor poor excuse for customer service and management! This makes me very sad because ai know some great managers at this location but whoever worked tonight is awful!
… moreTravis Robertson
Went inside to eat which turned into a nightmare. Kids meals burgers were wrong, I ordered 10 piece nugget and it didnt come when they brought it out so I go up and tell them. I also didnt get my dipping sauce so I told him when I let them know about my chicken nuggets. So I wait about 10 minutes for my chicken nuggets and still no dipping sauce so I let him know that when he dropped my nuggets off, so he says I will be right back im so sorry. 5 minutes later still no sauce so I go to the counter and the same guy asked if I needed anything. I told him I am still waiting on my dipping sauce. There was also 3 other customers sitting inside that had messed up orders. My wife was in the drive-thru and ordered a hamburger kids meal got a chicken nugget kids meal.
Now on the the seating area. I had to clean my own table because every single table was dirty. The flies were absolutely horrible along with the bathrooms. My 3 year old son didnt even want to pee in there because there was about 50 flies in the handicap stall. I will never go back to eat there again. WORST MCDONALDS I HAVE EVER BEEN TO.
… moreNow on the the seating area. I had to clean my own table because every single table was dirty. The flies were absolutely horrible along with the bathrooms. My 3 year old son didnt even want to pee in there because there was about 50 flies in the handicap stall. I will never go back to eat there again. WORST MCDONALDS I HAVE EVER BEEN TO.
Sarah Rasmussen
I ordered two 6 pc chicken nugget kids meals with sweet tea and I’m sitting here wondering why one of my kids is trying to eat my others chicken nuggets. I asked him to stop and he kept saying “ they didn’t give me nuggets” I didn’t believe him so I made him give me his box . there were none in there. I looked around him and in my other son’s box thinking my other son grabbed his but they weren’t. I expect to get what I ordered and I didn’t. A 6 pc NUGGET meal and you forget the NUGGETS. this is BEYOND annoying. I don’t ever leave bad reviews but don’t have people doing the damn food if they aren’t watching what they are doing!!!
… moreMackenzie R
If I could rate this McDonald’s a zero, I would.
This location is hands down one of the worst McDonald’s in the area. Nearly every time I’ve stopped here, there’s been some kind of issue. At this point, I’d rather go out of my way to find a different McDonald’s than deal with this one again.
My most recent experience was incredibly frustrating. We placed a mobile order about 15 minutes before breakfast ended. The drive-thru wasn’t even busy—yet they were putting customers on long holds before taking orders. I overheard someone in front of us say they tried going inside for help, and the staff refused to assist them. Completely ridiculous.
By the time we reached the speaker, it was 10:30, and we were told breakfast was over and we’d have to wait for the order to cancel itself and hope for a refund in 7 days. But it had taken over 15 minutes just to reach the speaker due to their delay. When asked to speak with a manager, we got the usual generic “sorry for the inconvenience” and no actual help.
In general, the service is consistently bad. I rarely get my order right, the wait times are long, and the food is often cold. If they ask you to pull forward, expect to have to go inside because they’ve likely forgotten about you.
One winter, my roommate and I walked to this location for hot chocolate on the way to pick up my car since the apartment finally did some snow removal, We were told the machine was “under maintenance”—even though we could see them using it to make a drink… When we asked for a moment to decide on something else, the manager asked us to leave the lobby for “loitering.” Minutes later, we went through the drive-thru, and suddenly they could make hot chocolate.
The management here is rude, unhelpful, and unprofessional. I don’t expect a five-star dining experience from McDonald’s—but I do expect the basics: correct orders, warm food, and basic courtesy. Unfortunately, this location struggles with even that.
If you can avoid this one, I highly recommend doing so. 98% of my visits have ended in disappointment.
… moreThis location is hands down one of the worst McDonald’s in the area. Nearly every time I’ve stopped here, there’s been some kind of issue. At this point, I’d rather go out of my way to find a different McDonald’s than deal with this one again.
My most recent experience was incredibly frustrating. We placed a mobile order about 15 minutes before breakfast ended. The drive-thru wasn’t even busy—yet they were putting customers on long holds before taking orders. I overheard someone in front of us say they tried going inside for help, and the staff refused to assist them. Completely ridiculous.
By the time we reached the speaker, it was 10:30, and we were told breakfast was over and we’d have to wait for the order to cancel itself and hope for a refund in 7 days. But it had taken over 15 minutes just to reach the speaker due to their delay. When asked to speak with a manager, we got the usual generic “sorry for the inconvenience” and no actual help.
In general, the service is consistently bad. I rarely get my order right, the wait times are long, and the food is often cold. If they ask you to pull forward, expect to have to go inside because they’ve likely forgotten about you.
One winter, my roommate and I walked to this location for hot chocolate on the way to pick up my car since the apartment finally did some snow removal, We were told the machine was “under maintenance”—even though we could see them using it to make a drink… When we asked for a moment to decide on something else, the manager asked us to leave the lobby for “loitering.” Minutes later, we went through the drive-thru, and suddenly they could make hot chocolate.
The management here is rude, unhelpful, and unprofessional. I don’t expect a five-star dining experience from McDonald’s—but I do expect the basics: correct orders, warm food, and basic courtesy. Unfortunately, this location struggles with even that.
If you can avoid this one, I highly recommend doing so. 98% of my visits have ended in disappointment.
CHRIS RENKEMA
Ordered my grandson a 6 piece happy meal. When I got home, they had put a hamburger patty, NOT a whole hamburger, just a patty that had a bite out of it. The shift manager, Chris,⁰ replaced the meal but when presented it to him some of the staff laughed. I want whoever had the simple job of counting 6 nuggets into a box fired, now.
… moreAlexis Wuestewald
ordered drive through, sent us an a whole bunch of other cars to wait at the numbers and took 15+ minutes to get us our food all while other cars in the drive through were getting to get their food and get pushed through
… moreJamie Scott
When a Coke is needed, this is my go too place. Most employees are kind and helpful.
… moreBrian Young
Used to be quick with mobile app pick up but but now it take 15+ minutes for 2 meals
… moreAshley “HarleyQ1320” Wrinkle
Grabbed breakfast….they were fast thru curbside pickup. The lady who delivered the order was very professional. The iced caramel macchiato and apple fritter are amazing!
… more