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Located at 71 Niagara Street,Tonawanda,NY,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address and Contact Information
Address: 71 Niagara St, Tonawanda, NY 14150
Phone: (716) 389-0006
Website: https://locations.timhortons.com/en/ny/tonawanda/71-niagara-street/
Order and Reservations
Order: Order online
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Reviews
Harsh Patel
Stopped at this Tim Hortons for some coffee and breakfast before our ling drive. The coffee was good took 20 mins to make for some reason. The food we ordered was good was not well seasoned. Customer service was ok at best.
Did get a chance to meet and nice old gentleman and his lovely dog who are a regular over there.
… moreDid get a chance to meet and nice old gentleman and his lovely dog who are a regular over there.
nicole
Wow, by far the worst Tim Hortons I’ve ever been to. I’ve given them SO many chances and they are not competent. My order has never been correct. They don’t know how to properly make a cold brew. Today I ordered an iced coffee with 1 cream, and it was completely white. I couldn’t even taste coffee. Went back to ask for a new one, AND THEY SAID THERE WAS NOTHING WRONG WITH THE COFFEE AND THEY WOULDN’T GIVE ME A NEW ONE. I am completely shocked. I had to drive to a further location to get an iced coffee!!!!! WOW. This location should truly be shut down because there are NO standards whatsoever. I have wasted so much money at this location hoping they would get their act together, but it’s not happening. I will also report this issue today to corporate, but I doubt they care about the standards either.
… moreRowan Markham
Consistently the worst Tim Hortons chain I have ever been to. I’ve never experienced a single location of fast food restaurant chain that gets orders wrong more consistently than this one. You might as well just ask them to surprise you with what you’re getting because it certainly isn’t going to be what you ordered. Additionally they will frequently have you pull around front to speed up their long drive thru window times into a very tight part of the parking lot where it feels like your car might get side swiped from the next person they send to wait at the side for even a single item order. Do yourself a favor and go to any other Tim Hortons in the area.
… moreEmma N
Hiring people who can’t speak English to work a drive thru must be exhausting for her and it’s extremely frustrating for ur customers. U have a worker who can’t even understand what an iced latte is very concerning
And here we are again two double doubles ones iced one hot the hot one is disgustingly BURNT and the iced taste like coffee and has no hint of creamer or sugar at all this is the last time I will be coming here it was one thing to ignore the nasty attitude from all the workers to get good food but bad attitude and disgusting coffee and food ? Go to donut kraze or hell 7/11 has better coffee at this point
… moreAnd here we are again two double doubles ones iced one hot the hot one is disgustingly BURNT and the iced taste like coffee and has no hint of creamer or sugar at all this is the last time I will be coming here it was one thing to ignore the nasty attitude from all the workers to get good food but bad attitude and disgusting coffee and food ? Go to donut kraze or hell 7/11 has better coffee at this point
rose mags
Got a frozen hot chocolate was absolutely disgusting didn’t taste how it should at all no whipped cream loads of chocolate and very sweet
… moreJarred Jopp
Constantly getting incorrect orders, making a simple order seems to be entirely too complicated to perform. Staff has an attitude when ordering, unsure if employees simply do not care at all.
… moreKatelynn Veihdeffer
Been going here for over a year, with the exact same order every day. Today they put sugar in my coffee instead of Splenda and expected me to pay for the new one after giving an attitude about it being wrong in the first place. I get home to find my cup is broken on top of. Horrible experience and they just lost daily customers because they’re worker that they had at the counter couldn’t control her mouth.
… moreTJ
Was there to get a wrap for my daughter who’s been sick, the female associate told me “we’re not making wraps“, so I called her to get something else… I come to find out the other two ASSOCIATES said she just didn’t take out the necessary agreements, and in two minutes, I hear “we’re making wraps again“…
… moreHaylee Gulla
highly confused. i asked for a plain bagel toasted with butter. i got a regular bagel, no butter and cheese. i didn’t realize till i was 10 minutes away so i didn’t have time to turn around. highly disappointed.
… moreGilbert Trunzo
12 minutes in a 3 car line. Got to the window and had to re order. Waited another 5 minutes from there. 2 coffees that were both 2 cream 1 sugar were about 4 cream, 10 sugars each. Unprofessional and inefficient. Do better
… more