Taylor
Bugs in my food- My husband picked up a “protein bowl” at this Subway this evening (1186 County Line Rd, Westerville OH 43082). When I came home and looked through the clear lid there were several large gnats or fruit flies in my food. He contacted the restaurant from home to make them aware of the issue. They refused to issue a refund. They offered to make me a new bowl if I came back to the restaurant. He. asked the worker, “Why would I want another salad from your restaurant if my original order had several gnats or fruit flies in it.” Their facility is unhygienic. The man apologized and proceeded to offer me another salad tonight or tomorrow morning.
I don’t think this location should be in business if they are unable to maintain hygienic conditions. The lid was not taken off after leaving the restaurant. The bugs are easier to see in the videos than in the photos because of the hazy lid.unfortunately I can’t post the videos here but the department of health will appreciate them I am sure.
… morekelli k
A little over $4 for a 6 inch veggie no veggies lol
My kiddo has a very specific way of eating at subway, he like marinara with light cheese toasted. He enjoys one from time to time.
It’s easy to make and easy to mess up, but they do a nice job.
… moreMiss Cherish
Ordered for pick up, bacon not crisped, barely any toppings at all, wrong cheese, and ordered extra sliced avocado smh never coming back to this location
… moreKelly Newlin
I wish I could leave 0 stars. Took 15 minutes to make two sandwiches with two people there. Asked for extra meat, didn’t get it but sure was charged for it. When I said, ma’am I asked for extra meat she just nodded at me? Will absolutely not return to this Subway. Employees are rude, food was disgusting and burnt because they left it in the oven for too long because they were having a conversation. They had two subs sitting at the register that were not ours but argued with my husband that they were.. I just fear that is common sense because did you make 4 subs or 2 when we came in..? lol. 0/10 do not recommend.
… morelivelaughsignsmile
They close and lock the door before their posted close time, they also don’t accept any of subways coupons. Same dude owns another less than 3 miles away and they accept all of it. This store is the biggest waste of time and subway should feel bad for putting their name on it.
… moreKirsten
We ordered online from this Subway tonight, because there was a deal at this store that wasn’t available at New Albany (each store is 4 +/- miles from our house). The hockey game was on, so I thought I’d be nice and go pick up the order. It was raining, and cool (60°), and it was hard for me to breathe, because I use oxygen. Even though the store doesn’t do curbside after 7, they were very nice and brought the order out to me. That’s worth five stars right there. I can’t thank them enough. The only bad thing was I missed the Rangers first period goal against the Canes!
… moreDustin Kilpatrick
Very nice Subway. Clean prices are average compared to other subways. The bread was fresh the food was fresh all the vegetables were fresh all the meats were fresh. Both of the employees that were working or very nice cordial definitely would come back to this Subway again if I’m in the area again
… moreJeff Hagood
I had a great experience at this Subway last night… Came in around 6:15 and ordered 3 subs… The 2 counter women were quick, pleasant, efficient and positive. I am glad to see great customer service! Bravo!
… moreKelly Revoir
Ordered curbside, he refused to honor it even with signage in windows. Didnt bring mask cause I wasnt expecting to go inside, so I asked for a refund and he also refused. 11/23 5:45pm. He stood yelling on the phone at me through the window with my food in hand and refused to walk it out. I parked right next to the door. He said I had to take it up with the owner. My husband also had a an issue where the staff tried to fight him. This place is trash every time we come. We won’t be back.
… moreSamey Black
Worst Subway in Westerville. Horrible customer service. Doesn’t honor coupons that specifically say for this location. Hard to understand what the worker was saying and he was the only person working in the restaurant! This is not my first unpleasant experience at this location but it was a different employee, I usually go out of my way to go to a different location but it’s been about 6 months or so and thought I would give it another chance. Another disappointing experience at Subway- County Line Rd, Westerville!
… more