James Lawrence
We asked for ketchup and extra zaxby sauce and received neither. Nor did we receive any napkins either. We ordered the big zax snack meal and the strips were so small they may as well have been nuggets. On top of this, our toast was burnt. 0/10 experience overall. I would go elsewhere.
… moremayo todayo
I don’t normally write reviews. Zaxby’s has always been my favorite fast food restaurant. I ate at this location 4-5 times a week for two years and no issues. Once the lady started that takes order in the drive through my order is wrong almost Everytime. I try to be easy going and it’s not the end of the world so I kept going back, because figured she’s new and was just learning. It’s been months now though and dozens of times of my order being wrong. I always try to speak very clearly while order in hopes my order would be correct but doesn’t seem to help. Also it’s not like I order a large order and one thing I order is wrong. I won’t be returning because it gets frustrating to spend almost 15 dollars pretty much daily and consistently not get what you asked for.
… moreL Turner
They used to have great salads. This was my $12 Cobb salad tonight, they didn’t give me my dressings either . Had I looked at it before I left, I would’ve just given it back to them and asked for a refund. Barely the size of the $5 chic fila SIDE salad.
… moreValerie DoBrava – REALTOR
The food was underwhelming. The chicken and fries were lukewarm at best. No salt on the fries. The chicken was tough and bland. It was like it had been sitting out for hours. Disappointing for our first time at Zaxbys. Not sure why people said it was a great place to go. The only positive was the guy at the window was polite and friendly.
… moreOne Hungry Possum
I mean, for a chicken chain this place has a pretty decent salad with good flavor and great portion. I was on a detox so I had to be the guy who modified something awesome, so I tried it without cheese, tortillas, and no ranch- got the chicken “healthier” by having it grilled and I got the lowest of fat vinaigrettes they sold and the salad was still really delicious! So that was a nice surprise! My friend got the Southwest Zalad the way it comes and it looked amazing and delicious too. Good thing to note here is the chicken is pretty tasty and they are awesome about modifying things for you and it’s made fresh to order. The ambiance is pretty neat inside so it’s worth a nice little lunch or get together while out on crazy Central Ave.
… moreDanny P
Never been to Hot Springs nor have I ever been to Zaxby’s. Since I was going to be in Hot Springs for the weekend, I thought I would try Zaxby’s, and it will be the last. I decided to try their signature sandwich and I don’t know if it was old grease or old chicken or the combination of the two, but it tasted stale when I went to take a bite and the bread flopped over it was so damp. I was starving and even threw in the trash in my hotel room. I actually had to lay down because I felt sick in my stomach. Now the thought of their sandwich makes me wheezy.
… moreAmanda Krcha Lesikar
Thank you Zaxby’s! Your team provided exceptional service for us on Friday night. Our church had been traveling on a bus all day and we stayed at the Hampton Inn next door.
We placed a large group order online and walked down the hill to pick it up. When we arrived, their computer had not yet dispatched the order yet. The you g man read my email receipt and started dropping fresh chicken for us. He already had a head-start when the computer printed our order. They worked swiftly and efficiently as a team to assemble our order, with extra sauces, etc. And had a friendly attitude as well. Your team did a bang-up job on Friday night! Kudos to the two young men on the front counter Friday night!
The food was yummy and fresh! The family packs are the way to go to feed a crowd!
… moresteven keisler
7pm on Saturday. Didnt want to do dishes (according to employee) so they made my Cobb salad in a small portion so he could put it in a to-go container. The 4 fing plate with double fried came with a single portion. The fried mushrooms came with 8 of them and were warm and greasy not hot. Employees didn’t seem to care.
… moreWendy McKim
The food is really good and fresh! The staff are very friendly and helpful! The restaurant is so clean and orderly! I highly recommend the kickin’ chicken sandwich meal, but with nuclear sauce instead!!
… moreBob Harvey
I have eaten her since they opened, the food was great. The last 6 months the food has gotten terrible. I normally eat there once a week. The boneless wings are very unpleasant to look at and even worse to try and eat them. I took my food back and complained and the answer i get is, well we use a wing warmer. Keep your warmer and your wings. I’ll never eat the Hot Springs location again.
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