
Experience an elevated dining journey at Perch 360, a sophisticated rooftop restaurant and bar perched atop the Wyvern Hotel. Specializing in small plates and an inventive tapas menu, this stylish eatery offers a delectable selection of seasonal and locally-inspired dishes for both lunch and dinner. Complement your meal with a signature cocktail, a choice from the curated selection of local craft beers, or a fine boutique wine. Enjoy breathtaking panoramic views of the Charlotte Harbor in a relaxed al fresco ambiance.
Airy rooftop eatery & bar with water views offers seasonal tapas plates plus cocktails, beer & wine.
Address and Contact Information
Address: 101 E Retta Esplanade, Punta Gorda, FL 33950
Phone: (941) 639-7700
Website: https://www.thewyvernhotel.com/eat-drink/perch-360/
Menu Photos
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Perch360 Rooftop Bar & Restaurant – Punta Gorda – Wyvern Hotel
Photos – Perch 360 at the Wyvern Hotel | Punta Gorda Florida
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Reviews
(not the servers fault and we made sure to tip her well). we weren’t the only people to complain
We were the first guests to arrive when the restaurant opened for lunch, yet somehow we waited over an hour and a half for two simple meals — a veggie burger and a hamburger. During that time, several tables that arrived after us received their food well before we did. Our server, Jenny, was kind and did her best, but the overall service and kitchen coordination were unacceptable.
When our food finally arrived, there was no apology or acknowledgment of the delay. The runner simply dropped the plates off and walked away. To make matters worse, the hamburger and veggie burger were both burnt, and the hamburger had cheese on it despite us clearly requesting no cheese due to a dairy allergy. That’s not just poor service — that’s a safety concern.
We also couldn’t help but feel unwelcome, as we were the only African-American couple in the restaurant and the lack of attentiveness stood out compared to how other tables were treated. It’s never comfortable to feel that way anywhere, especially when you’re simply out trying to enjoy lunch.
The drinks were decent (I had a Bahama Mama, my wife had a Sunset Cruise Mojito), but that was the only highlight. Management did comp our meals, but by that point, the food was inedible and the experience had already soured.
We genuinely hope Perch 360 takes this feedback seriously. The view and atmosphere have potential, but hospitality and consistency are what make a place truly worth coming back to — and right now, that’s what’s missing.
To start, we waited over 10 minutes just to receive menus. After ordering drinks, we waited about 40 minutes before having to ask if they were ever coming. The server’s response? “It’s not my fault, it’s the bartender. I’m only 20 years old, otherwise I’d go back there and make it myself.” Not exactly the customer-service moment she thought it was. Another 15 minutes later, the drinks finally arrived.
One person ordered their Pineapple Paloma (just without pineapple). What arrived was a green mystery drink that tasted nothing like a Paloma. When we politely asked if the drink was correct and mentioned it tasted bad, the server became aggressive and said, “Yes, it’s your fault for ordering a Paloma without pineapple — I watched them make it.” For reference, a classic Paloma does not include pineapple. No apology, no offer to fix it — she simply walked away.
Then came the food. We ordered one order of French fries for the table. After 45 minutes, we asked if they were coming. Her response: “Yes, but the table next to you ordered food too and they’re waiting.” Okay? And? This is a restaurant. Eventually, after an hour, we asked to remove the fries from the bill. She then informed us, “Oh yeah, they were actually ready in the back for a while, but I forgot to grab them and now they’re cold.” I’m still speechless.
Every interaction came with an excuse and an attempt to shift blame back onto us. At no point did she take accountability or attempt to make things right.
When we asked for the check, it took another 20 minutes. When we followed up, she simply said “no” and walked away. Meanwhile, we overheard her tell another table who received the wrong food, “Well, I heard you say fish and chips.” Yikes.
Eventually, we paid and left. No goodbye, no apology — not a single word.
In summary: rude and careless service, extremely long waits, incorrect or missing food, and bad drinks. Our group talked about how shockingly bad this experience was for hours afterward because none of us could believe it. This server desperately needs a Customer Service 101 course, and management needs to step in (if there is any).
Do yourself a favor and go literally anywhere else.