Jordan Jones
I placed an Uber Eats pick up order around 4pm scheduled for 4:45-5:15 because I live a little over half hour an hour North and had to make the drive. My truck is too long / wide for the drive thru so I wanted to just have it ready to go for when I got there.
They didn’t have my order whatsoever, so I checked my app and it was somehow now scheduled incorrectly for approx. 7 at night. Tried to get uber eats customer service to help because the store reps couldn’t see it whatsoever. There was no way to access it, given that uber hadn’t sent my order through in the first place.
Three employees (genuinely) tried to help me figure it out. Long story short uber couldn’t help me, basically said they can’t do anything and might as well have just given me a shrug. So I just cancelled it and ordered it in person after all that.
But everyone I spoke to was pleasant and sympathetic ❤️
The manager (I believe, should’ve paid attention to everyone’s name tags) really sweet gal with pulled back brown hair asked if I had a reason ordering in the app was important to me, I told her the drive was just a little unfortunate from my area and I can’t fit through the drive through. Plus I got a free Crunchwrap supreme for ordering $20+ lol!
She rang me up and gave me a free Crunchwrap supreme anyway for the inconvenience. Which was so considerate, none of it was their fault at all. Super pleasant folks(:
The fries were a little stale, but when you have great service and energy I think that can make any food taste better. Didn’t care at all – it’s fast food. Good people are a more valued commodity than believing the food is high quality.
… moreDorothy Buynak
The music was good, we ate in and it was comfortably warm. But the assembly of our order was very sloppy, one of my companions had the chicken bowl, but the chicken is quite sparse. She even thought for a while that it had been completely omitted. It usually is our favorite, most trusted Taco Bell.
… moreNicole Herrick
8 months pregnant and have tried to come here twice in the last month and both times I’ve gotten pestered and rudely rushed into deciding what I wanted so I ended up leaving both times and not even getting any food from you guys. Long story short, teach your team to have some damn patients or you’re gonna keep losing customers. Tonight I left crying because that’s all I wanted and we weren’t even in line for that long and there was nobody else there. Not in line or in store. Extremely disappointed in the workers.
… moreMoasheena Lucas
Chalupa shells harder than a rock. Not soft nasty flavor to them. Will not be going back there for a long time. And workers had a attitude towards me. When I told them. And had a hair in it and wasn’t mine. And they told me that it cant be thiers. Well it could have came from where the factories
… moreMcKenzie McClellan
You guys could’ve tried a little better to wrap my burrito. Got mad at me because I used Cash to pay, told me “We wont do this again” because I paid with a bigger bill.
Then my burrito was wrapped with a really flimsy tortilla, and all of the inside came out instantly like they didn’t even try to keep it in.
… moreGalen Stone
Ingredient portions are stingy and far from fresh. Staff is not engaged, and perform only the bare minimum that could be expected. I wouldn’t recommend to anyone without an extreme revision in staff.
… moreJenni Cochran
I get the fastest, friendliest and best quality from this location. I am a TB freak and eat Taco Bell everywhere but this location is killer! I am so glad I started a new job literally across the street because this location is fantastic. As far as lunch time, amazing. Also stopped after work around 4pm and also fast friendly service. My only complaint really is they are a tiny bit skimpy with the ingredients but they probably following TB exact serving size guidelines here whereas some locations don’t measure/weigh out stuff. I love you so much,Taco Bell. You complete me. <3
… moreBrandie Flackman
Best experience I’ve ever had at taco bell…. Thank you to the crew working in deer park tonight y’all are fantastic
… moreRandy Blackburn
They where great. Sauce to expensive though should been free
… moreLisa Adams Livengood
Ok. So wanted to try the new chicken nuggets. On TV, they are big, plump and look very tender. What i got was small, dry disgusting bites!!!!
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