
Experience the best of Italian dining at Agio Italian Bistro in Palatine. Our elegant restaurant offers private event spaces, catering, and a warm atmosphere for all occasions. Host weddings, corporate events, funeral luncheons, and more. Reserve your table or order catering today!
Refined Italian & American cuisine, plus a long wine list, offered in an intimate, romantic setting.
Address and Contact Information
Address: 64 S Northwest Hwy, Palatine, IL 60074
Phone: (847) 991-2150
Website: http://www.agiobistro.com/
Menu Photos
Order and Reservations
Reservations: opentable.com
Photo Gallery
Related Web Results
Agio | Italian Restaurant | Palatine
Agio Italian Bistro Restaurant – Palatine, IL – OpenTable
Agio Italian Bistro | Palatine IL – Facebook
Reviews
This place used to be so great. WHAT HAPPENED????
I am in disbelief of the way I was treated at Agio in Palatine. I went with two friends who were celebrating me being cancer-free and I was super excited. My two friends received their food. Mine came out 20 min later. A braised short rib. I took one bite, and it was impossible to chew. I had a friend try as well and she agreed. I asked the waitress to take it back which was no problem.
A min later, the “owner” walked up to me with my plate and told me that it was impossible to overcook that meat and if I got a new one it would be exactly the same. I was shocked. What happened to the mantra that the customer is always right? And I was.
I said to not even replace it and just take it off the bill. I then walked over to him and very nicely said I have been there multiple times and been happy and was very insulted by his response to me being unhappy with my meal and he responded very aggressively. He was convinced I was in the wrong for my food being inedible, and I am pretty sure he wasn’t even aware that I had to wait for so long for it to even come out. I got more upset at the response, and he told me to stop shaking my finger at him, turned around and walked into the kitchen and acted like I wasn’t still standing there. My children acted better than him at the age of 2!! I feel so beyond disrespected. Please do not support this man’s business.
I look forward to him responding as he does for negative reviews. That’s the kind of person he is clearly.
Front of house was a complete disaster. We waited nearly thirty minutes just to get our drink order taken while staff wandered around like headless chickens. No awareness. No urgency. No clue.
I ordered vodka sauce with shrimp. What arrived was chicken. After they finally remade it properly, they committed an unforgivable sin and slapped the old burrata cheese from the screwed up dish onto the side of the new plate. Recycled cheese. In an Italian restaurant. That alone tells you everything you need to know about the standards here.
The pasta was bland, heavy, and lifeless. The sauce tasted flat and lazy. Zero pride on the plate.
To top it off, they charged a three dollar credit card convenience fee even though I used a debit card. Apparently accuracy is optional in every part of this establishment.
Then, after wasting our time all night, they suddenly tried to rush us out. If the front of house knew how to run a floor, they wouldn’t need to shove customers out the door to cover their own incompetence.
This wasn’t a meal. It was chaos served with attitude.
Save your money. Save your evening. If you want real Italian food and basic professionalism, go anywhere else.