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Visit your local KFC® at 1765 West 4700 South for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 1765 W 4700 S, Salt Lake City, UT 84118
Phone: (801) 982-0905
Website: https://locations.kfc.com/ut/salt-lake-city/1765-west-4700-south
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Reviews
Anne Cloe
Customer Service was awful. I want to give a 0 star. Completely ignored by staff as I stood at the counter for a while (at least 5 min) to pick up my online order. they were not busy. Staff had seen me but didnt say anything. Other people came in & were looking at the menu. Finally the cashier came over & said hi to them & asked them what they wanted. I let her know I was next & had a pickup order. She then tells me very cold & rudely “I know”. I didn’t order anything w a side of bad attitude & how would you know what I’m there for? Then she goes to take the other people’s order & was very nice to them. Luckily a different staff walked up to help me. I then purchased a extra item while the gentleman finished my order. The girl was still very cold, rude & had that bad attitude. I had to reach & get my own receipt from the printer. Driving home I realized the whole situation & was disheartened by the blatant disrespect & why.
I work as management in retail & have been a manager in food & beverage. I know policy & procedure very well. I also looked at all the 1 star reviews for this location. 15, 1 stars out of 20 reviews. You need a new crew & definitely need a new manager. I see how the manager doesn’t give refunds, bcz it will show corporate how bad her profit & loss is.
Consumers, please go to a different location, there is better customer service & better quality/fresher food at the one on 39th & State. CORPORATE! You need to get new management. You will be hearing about it tomorrow when I call. We can have a discussion about how staff & management SHOULD act & run a successful business.
… moreI work as management in retail & have been a manager in food & beverage. I know policy & procedure very well. I also looked at all the 1 star reviews for this location. 15, 1 stars out of 20 reviews. You need a new crew & definitely need a new manager. I see how the manager doesn’t give refunds, bcz it will show corporate how bad her profit & loss is.
Consumers, please go to a different location, there is better customer service & better quality/fresher food at the one on 39th & State. CORPORATE! You need to get new management. You will be hearing about it tomorrow when I call. We can have a discussion about how staff & management SHOULD act & run a successful business.
Micherre Inman
It was clean with only one person eating inside. Took forever to be greeted so we could order to go. When we got home only half of what we ordered was in the stupid bag. No time to go back and fix an idiotic mistake so I guess I just overpaid by a lot for one wrap. Thanks guys
… morePenny Gilhespie
So disappointed I have been going to the Taylorsville KFC at least once a week for quite sometime. Today will be the last time. I ordered a Matty Bowl with the gravy on the side. I got the Bowl I ordered but the gravy was so so small when I got home & put it on said Bowl it was not even enough to cover 1 nugget & 2 fries.
This is an item I order all the time the same way. Matty bowl gravy on the side. I have always recieved the gravy in an individual side container. Today I did not.
The gal who gave me my order was awful, she told me she was “following the rules”! Really I mean really! Anyway I know this is not true because I order this quite often.
… moreThis is an item I order all the time the same way. Matty bowl gravy on the side. I have always recieved the gravy in an individual side container. Today I did not.
The gal who gave me my order was awful, she told me she was “following the rules”! Really I mean really! Anyway I know this is not true because I order this quite often.
Sandy K
When Life Gives You Missing Waffles… KFC Gives You Cake…
So I learned something about this KFC tonight. Apparently, if you order something from the app that they don’t actually sell anymore, that’s your fault for believing the menu.
We ordered waffles — because, you know, they’re on the menu. But when my daughter-in-law picked up the order, no waffles. Not a crumb. Not even a syrup packet for moral support.
When we called, they cheerfully informed us that they don’t have waffles, can’t issue a refund, and won’t offer an actual food replacement — but they can give us a chocolate or lemon bundt cake. Because nothing says “combo meal” like a Bundt cake.
When we asked for the manager’s name or the corporate number, things got interesting. My daughter-in-law was told they couldn’t share names. (I guess they’ve joined witness protection.) I even helpfully suggested the young man just look down at his name tag — surely his identity was printed right there on his chest — but alas, still “unable.”
What should have been a 2-minute fix turned into a philosophical experience about accountability, customer service, and cake.
So if you’re craving waffles from this location, maybe bring your own. Because all they’re serving is mystery, confusion, and bundt cake diplomacy.
… moreSo I learned something about this KFC tonight. Apparently, if you order something from the app that they don’t actually sell anymore, that’s your fault for believing the menu.
We ordered waffles — because, you know, they’re on the menu. But when my daughter-in-law picked up the order, no waffles. Not a crumb. Not even a syrup packet for moral support.
When we called, they cheerfully informed us that they don’t have waffles, can’t issue a refund, and won’t offer an actual food replacement — but they can give us a chocolate or lemon bundt cake. Because nothing says “combo meal” like a Bundt cake.
When we asked for the manager’s name or the corporate number, things got interesting. My daughter-in-law was told they couldn’t share names. (I guess they’ve joined witness protection.) I even helpfully suggested the young man just look down at his name tag — surely his identity was printed right there on his chest — but alas, still “unable.”
What should have been a 2-minute fix turned into a philosophical experience about accountability, customer service, and cake.
So if you’re craving waffles from this location, maybe bring your own. Because all they’re serving is mystery, confusion, and bundt cake diplomacy.
Nathan Hollien
This was the driest chicken I think I’ve ever seen. To the point it tore like beef jerky and was completely inedible. Both chicken items were like this and the sprite tasted like dirty pool water.
Avoid this location. I’m actually going to try and get my money back from this failed meal.
… moreAvoid this location. I’m actually going to try and get my money back from this failed meal.
Abdul Mohamed
A horrible experience I ordered a combo, but they refused to give me a drink, even though it showed on the coupon. Staff were extremely rude and annoyed. Food was good but the customer service needs improvement.
… moreDee Ortiz
Management needs to take a customer service class or have an attitude adjustment. Not at all what I expected coming from “management “. The food was not up to standards what so ever. Rock hard waffle and chicken was not the flavor it typically is.
… moreNiccol Polson
I had a problem with a transaction from this location and they were incredibly helpful at fixing it and took care of me and made sure I was happy before leaving. Very impressed.
… moreJayce Hoyt
I recently went and bought food to go and when I got home I noticed they didn’t give me all my food so I tried calling multiple times and each time they did not answer. The employees were not friendly and felt like they were rushing me to leave.
… moreMario Fernandez
Waited 20+ minutes for an online order that was placed in advance, was served chicken that was inedible. Had hair on it (see picture) Was slimy and fell apart. When I returned to ask for fresh chicken or a refund I was told by the “manager” Claudia that she didn’t have time for this and she walked past me and kept working. She returned a few minutes later and said they can’t give me a refund but if I wanted new chicken it would be a very long wait cause they were busy. Super unprofessional and inappropriate to treat paying customers like this.
… more