Classic & specialty pizzas, plus baked pastas & sandwiches, in an industrial space with beer on tap.
Hours
| Tuesday | 11 AM–8 PM |
| Wednesday | 11 AM–8 PM |
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–8 PM |
| Monday | 11 AM–8 PM |
Address and Contact Information
Address: 12301 W Maple Rd, Omaha, NE 68164
Phone: (402) 933-7501
Website: http://www.pizzawest.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
PizzaWest Pizza Restaurant Bar Grill Omaha Party Room Delivery
PizzaWest (@PizzaWestPizza) – Facebook
Pizza West – Visit Omaha
Reviews
The party room is advertised as accommodating 35 people. While there may technically be that many seats, the room absolutely DOES NOT comfortably fit 35 people. It was extremely cramped, with little space to move, which made it difficult for both adults and children to enjoy the event. I feel this is important to note so other families are not misled when planning large gatherings.
Before booking, I specifically called to compare locations. I would have chosen the other Pizza West location because it offeredmore space, but I was told the Maple Street location had video games that would be appealing for kids. I was told there were several actual video games along with a claw machine. This was a major deciding factor since this was a children’s party. In reality, there was only one claw machine, and the rest were coin operated toy or gumball style machines. There were no actual video games as described, which was very disappointing.
I also called ahead and spoke with Andrew, the manager, who was very kind and helpful. I asked specifically about having the Broncos game on with audio, as that was another deciding factor in booking this location. While staff were able to pull the game audio onto a smaller TV only after having issues. The sound was extremely low and inaudible. It came across as muffled background noise, and no one could actually hear or follow the game! Andrew had left before the game started, and the staff on duty afterward were unable to improve the situation.
The service was also terrible for a party of this size. We expected more consistent attention. I repeatedly had to ask for plates to be cleared, and follow up for basic needs; napkins, refills, etc.. Plates piled up, and our group ended up clearing them ourselves multiple times while food was still being ordered. Such a disappointment, when they did not have one customer inside eating the whole time, and the one lady they had standing around. Considering the amount of money spent, the level of service did not meet expectations at all. At the end of the event, there was also a billing mix-up that added to the frustration. I went to close out the tab, not realizing my husband had already paid. I was told the bill had been paid but was not given clear information about who paid or honest information when i asked if a tip had been left. Based on that conversation, I tipped AGAIN! Shortly afterward, I learned my husband had already paid the bill and tipped very well. As a result, we unintentionally double-tipped. This lack of clarity was disappointing, especially at the end of an already stressful experience. The food quality itself was a below average, and I had heard great things about their food, it did not match up and we (ourselves) ordered two large pizzas: 1 crab ragoon and 1 pepp. Along with 20 wings half spicey garlic and half BBQ. I tried several others orders and was unimpressed. – Super disappointing.
That said, I would never host a party here again, of any size. The combination of the cramped space, misleading information, lack of entertainment for kids, audio issues, and poor service made this a stressful and disappointing experience. I can say that I won’t be back, not even for take out.