Popeyes Louisiana Kitchen

  3.2 – 739 reviews   • Chicken restaurant

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Swing by your local Popeyes at 7601 Crain Highway and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 20772

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Popeyes in Upper Marlboro, MD

TM & © 2025 Popeyes Louisiana Kitchen, Inc. Do Not Sell Or Share My Personal … At Popeyes 7601 Crain Highway, Upper Marlboro, MD, 20772, we don’t …

Popeyes Delivery Menu | 7601 Crain Hwy Upper Marlboro – Grubhub

[Feeds 4-6] 12 chicken tenders marinated and fried with Louisiana herbs and seasonings. Includes 4 dipping sauces. $39.19. 12Pc Handcrafted Tenders …

Popeyes Louisiana Kitchen, 7601 Crain Hwy, Upper … – MapQuest

Get more information for Popeyes Louisiana Kitchen in Upper Marlboro, MD. See reviews, map, get the address, and find directions.

Reviews

felisha williams
Just moved in the area and the family and I love some popoyes some when we see there’s was one really close to our home we got excited , unfortunately my last 3 experience has been bad . I noticed when I do walk ins orders take for ever so I figure let me do a mobile order that still tragic sometimes especially if you don’t check on your food before leaving . There’s always missing items , or molded bread . I’ll probably find another location and drive further for better quality food and service .
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Anita Mangeh
The staff here are so rude! The staff on shift today 02/03/2026 3:00pm two black girls were extremely rude, unwelcoming , and unprofessional. Showed up to pick up my order, but was told it wasn’t ready yet. Had to place a second order. While standing there I asked the staff at the checkout ( orange T shirts, with long colored braids) how much was a 3 piece wings ? She told me she didn’t know, and walked away. She never came back to tell me anything, neither did she call someone else to help me with my order. When I spoke up, another staff ( Short, black Tshirt, had her hair tied up in a bun, or ponytail) walked up to me nonchalantly and said my order will be ready in 4 minutes. None of them helped me with the 2nd order . When my order was ready, the staff with the black Tshirt tossed it on the counter and said nothing else. I asked if that was my order and she “yes, you can leave now”! This is the worst experience I’ve ever had in this restaurant. I’ll never recommend this place as long as these staff are still there. It was terrible! I asked for their names and they both staff refused to respond.
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Wilhemenia Hollingsworth
I was on the phone with one of my Sorority sisters while she was ordering food for us. I heard the rudest girl in the drive through. She repeated her order 4 times and the girl tried to force her to order a drink. She then had to go into the restaurant. The manager is being rude.
She begin to tell my sister that she was 21 with a lot of kids. That had nothing to do with any customer. Your team members insulting customers with no consequences. The manager had an ear bud in her ear while she was working. She was so awful, I told my sister to leave. She did just that. After recoding the entire visit, I still cannot believe the horrible service. After reading the reviews over the last few months, I can guarantee it is not the customers. The team in there touching and rubbing on each other and being very inappropriate. Check your cameras! All those hormones going on in there with these young people, and you added a manager that is angry because of her choices. This creates a horrible atmosphere. After a while, this location will close down. I suggest you change the staff on this location. I would have to agree with every single last one of your recent reviews. As the owner of this location, you should value your customers. I will post the records, pictures, and videos. It will go viral!
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Megan Coe
Came to place an order for 3 piece combo. Asked if the combo was less without the drink. The staff member in drive through said “ummm idk”. I responded with “are you able to check?”. Then she said “it’s probably a dollar or two off .i asked what’s the total and she said “13.02”. I asked if the total was without the drink and I just received a reply saying the total is 13.02. I replied saying “that’s okay I won’t be buying any food” and the staff member said “that’s fine “. The “that’s fine” comment and “umm idk” is tremendously lacking customer service especially confront how high the food was when I got better else where . Please do better Popeyes in Upper Marlboro. This service is horrible for the people hired.
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Lisa Tongue
This was the cleanest Popeyes I have ever been in. The food was fresh and hot. The staff was friendly. The biscuits didn’t look like hockey pucks. Located in the Osborne Shopping Center, Croom, MD.
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Tina Marie
Great experience and polite and professional customer service and food was delicious–EXCEPT for those biscuits–they fell off years ago chain wide– so im guessing they cant be responsible if they just taking them out the freezer and they are just DRYYYY and hard every time! Popeyes Corporate needs to go back to sending the flour and add water on site because those current biscuits cant be helped even with all the butter and jam in the country.

I swear I had a great good experience–even though I just went off about them biscuits
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Terrence Barton
Purchased a 9 pc family meal and the biscuits was burnt. The staff should have through those away versus selling it a customer
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Josh The Groomer
Disgusting. Terrible customer service, incompetent staff from the general managers to the janitors. Terrible location
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Desmond Burgess
I generally hesitate to join the chorus of negative reviews, but my recent experience at this Popeyes location was, unfortunately, one of the worst I’ve had, this side of the Mason-Dixon line. While I recognize that several similar complaints have already been posted, I still felt compelled to share mine in the hope that someone in management is listening.

I visited the drive-thru a few days ago and was immediately struck by how faint the speaker system was. I had to lean significantly out of my vehicle to hear and communicate. I brought this to the attention of the employee taking my order, who was speaking quickly, softly, and with notable impatience. When I pulled up to the window and politely mentioned the issue again, I was met with an exaggerated eye roll from the young man working the window. As someone who is both married and a parent, I can confidently say I’ve seen my fair share of eye rolls, this one set a new bar.

While I understand that hiring younger employees can offer flexibility and availability, that needs to be paired with appropriate oversight. There must be a seasoned manager on site to ensure that customer service reflects the standards associated with the Popeyes brand. During my visit, I observed staff standing around on their phones or chatting outside, which made the 15-minute wait at the window, only to receive an incorrect order with no sauces as requested, all the more frustrating.

Regrettably, I’ll be avoiding this location going forward. Poor customer service, long wait times, and unprofessional behavior are a recipe for lost business. And in light of the now-shuttered Bojangles next door, one might wonder if the warning signs are already flashing here too.
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brian shropshire
This place is horrible even down to management. I ordered a 4 piece in which you have to pay for individual pieces, the manager charged me for breast, thigh, leg, and wing. But only put 1-breast, and 3-legs in my order trifling.
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