
Swing by your local Popeyes at 7601 Crain Highway and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 7601 Crain Hwy, Upper Marlboro, MD 20772
Phone: (301) 574-1482
Website: https://www.popeyes.com/store-locator/store/restaurant_86544
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Popeyes in Upper Marlboro, MD
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Reviews
She begin to tell my sister that she was 21 with a lot of kids. That had nothing to do with any customer. Your team members insulting customers with no consequences. The manager had an ear bud in her ear while she was working. She was so awful, I told my sister to leave. She did just that. After recoding the entire visit, I still cannot believe the horrible service. After reading the reviews over the last few months, I can guarantee it is not the customers. The team in there touching and rubbing on each other and being very inappropriate. Check your cameras! All those hormones going on in there with these young people, and you added a manager that is angry because of her choices. This creates a horrible atmosphere. After a while, this location will close down. I suggest you change the staff on this location. I would have to agree with every single last one of your recent reviews. As the owner of this location, you should value your customers. I will post the records, pictures, and videos. It will go viral!
I swear I had a great good experience–even though I just went off about them biscuits
I visited the drive-thru a few days ago and was immediately struck by how faint the speaker system was. I had to lean significantly out of my vehicle to hear and communicate. I brought this to the attention of the employee taking my order, who was speaking quickly, softly, and with notable impatience. When I pulled up to the window and politely mentioned the issue again, I was met with an exaggerated eye roll from the young man working the window. As someone who is both married and a parent, I can confidently say I’ve seen my fair share of eye rolls, this one set a new bar.
While I understand that hiring younger employees can offer flexibility and availability, that needs to be paired with appropriate oversight. There must be a seasoned manager on site to ensure that customer service reflects the standards associated with the Popeyes brand. During my visit, I observed staff standing around on their phones or chatting outside, which made the 15-minute wait at the window, only to receive an incorrect order with no sauces as requested, all the more frustrating.
Regrettably, I’ll be avoiding this location going forward. Poor customer service, long wait times, and unprofessional behavior are a recipe for lost business. And in light of the now-shuttered Bojangles next door, one might wonder if the warning signs are already flashing here too.