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At Papa Johns Pizza in Syracuse, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Syracuse pizza for any occasion. Call us for pizza delivery in Syracuse or stop by 2921 James Street for carryout to order the best pizza in Syracuse, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
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2921 James Street – Syracuse, NY – Papa Johns Pizza Locations
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Reviews
Tristan Porter
I’m honestly really disappointed with my delivery from Papa John’s tonight. I specifically requested my Philly Cheesesteak pan pizza to be well done, but it showed up barely cooked. The dough is extremely soft and squishy, almost underbaked, and the cheese is literally spilling off the sides of the pizza instead of being melted and set properly. This isn’t what I expected at all, especially after paying for delivery and leaving clear instructions. Quality and attention to detail really matter, and this experience completely missed the mark.
… moreEd DeVaul
We love our Shaq-A-Roni pizza… but had a terrible experience this time around. Our pizza we picked up and it came as you see. Looks like someone got hungry behind the senses. We called asking for a refund but would only credit us with an another pizza after driving all the way there. He said it was caught in a pizza machine and he “checked” the cameras. I called back to follow up on why they cannot give us a refund. The manager didn’t even introduce himself on the call and stated he’s already dealt with this situation yelling at me irritated when I was just trying to have a conversation for him to hang up on me. After all this frustration and trying the pizza, we ordered it well done it was undercooked. We unfortunately will be giving our business elsewhere going forward.
… moreEdgar Quinones
On 9/25/25 i ordered around 5pm… Food delivered a few minutes ago. Who ever is working this location
Right now, is absolutely your best team,
Pizza maker, my pizza was perfect and looked fantastic and the wings well done just how I ordered. So happy with my order today.
… moreRight now, is absolutely your best team,
Pizza maker, my pizza was perfect and looked fantastic and the wings well done just how I ordered. So happy with my order today.
A Guide has no name
My first time at this restaurant since the pre-covid era. The staff is great and the quality of the pie was surprisingly very good, especially after having a very poor experience with delivery times and the quality of previous orders from this restaurant. I will go to this location if they maintain the quality of the pies I ordered this week. I stopped ordering from here during COVID because the food was not well prepared. My experience there in 2024 has been great. Very friendly staff and consistent quality. Very good pie!
… moreCassie LaGrange
Overpriced garbage.
The food is gross, the facility is gross, and half the employees don’t wash their hands.
There are a few, maybe 5 people, that actually care about what they’re doing and the fact that they’re serving people food and are cognizant of the area they’re in.
The owner just wants your money and doesn’t care about the people he’s serving or the people that work for him. Everything is about making money, especially at the expense of quality
… moreThe food is gross, the facility is gross, and half the employees don’t wash their hands.
There are a few, maybe 5 people, that actually care about what they’re doing and the fact that they’re serving people food and are cognizant of the area they’re in.
The owner just wants your money and doesn’t care about the people he’s serving or the people that work for him. Everything is about making money, especially at the expense of quality
Malibu Cocaine
I order a original crust pizza and i got a extra thin pizza that could barely hold the tops the night manager MELISSA was so freaking Rude and told me it’s not her problem and to come back in the morning
… moreAlexander Sustache
NEVER AGAIN! i spent almost $40 on two pizzas that we’re supposed to be bigger than what we got! What we received we’re basically two very small pizzas that look more like personal size!! I got the extra cheese alfredo and the fresh garden. This papa johns location is the worse i have ever ordered! Wasted money and the pizza wasn’t even that great :/ i do not recommend this place, hell i will say this but even little caesars is way better than this papa johns!
… moreJames Winslow
I came in n to Papa Johns on James St to get my son, whom is in hospital, 2 slices of pizza cause this place is his favorite. He opened the box to dried out pizza. It was so bad that he said that the hospital food was better. I left hospital after I left there which was 2 hours later due to visiting hours. The manager Melissa said she wouldn’t change for 2 new ones‼️ This is rediculous‼️‼️ They knew what it was like. I am so disappointed with this company‼️‼️
… moreMark Wade
Nicole helped me order a delicious two topping pizza over the phone and made sure was made with BBQ sauce and not tomato paste, for allergy reasons. When I came in with my child, she made sure I had plates, forks and napkins, so my child didn’t make a mess in my vehicle. Great Pizza and great service, thanks to Nicole. Will now be going back again soon.
… moreDonnella “Donnie Monk” Monk
2025 – same issues and can’t reach anyone at the store.
2022- Wasn’t cooked and fell apart immediately.
… more2022- Wasn’t cooked and fell apart immediately.