Abe S
Clean location with great service. It’s a very popular place for the locals to eat at. There’s always a line at night after work in school. It’s conveniently located besides Bank of America and Albertsons and other shopping areas. Nice place to sit down and enjoy your meal vs wait in the drive through line.
… moreJohn D
For the third time they missed something I ordered and PAID for. This time after receiving my order I checked and saw they did not give me my churros. I returned, showed my receipt and waited while she filled several other orders then had to prepare the churros. When she gave them to me no apology. Can’t believe this is what you get for $20 an hour. I will not return to this restaurant. No accountability.
… moreMichael Magras
El Pollo Loco is a place we count on for tasty, healthy food at a good price. The quality is high and reliable across every location we’ve been to. El Pollo is one of our favorite travel food stops and we often pick a stop based on the presence of an El Pollo Loco. The flame-cooked chicken is outstanding, and the pinto beans simple with a slightly spicy excellent taste. Great choice for a great tasting meal that’s healthy too!
… moreManny
I want to thank the manager MaryLou for her service and patience! Food serving was great more then enough Thank you!
… moreRonald Ramirez
The service was okay. I wait a little bit to get my food. The place is little dirty the tables and chairs. The neighborhood is good. The price is high. Not too hard to find the place. The parking is not the greatest need more parking. The food was good. They need to cook the chicken a little bit more.
… moreKevin Walsh
Elba Rodriguez was our cashier and she is a gem. She advised us on a good family deal and made sure we got the senior discount (for my parents in law) even though we were not aware of it. Thank you! Nice new place with nice outdoor seating.
… moreMichael F.
These are the last three pieces of burnt, black chicken I was given via the drive thru at this place. A patient, courteous young man took my order, and I impressed upon him that I wanted “juicy” moist, fresh chicken. The cook apparently dropped the ball and gave my family and me old, burnt, dry pieces. I paid $31 for garbage. Double check your order or just avoid this place. This is just soooo wrong!
I tried AGAIN today. While tge chicken was of much better quality than that I wrote my initial about, the order this time was WRONG. I just can’t win with this place. I think at this point I have allowed them to rob me for the last time. We just couldn’t enjoy the meal with incorrect side orders and WRONG salsa variety. Again, this is just wrong and so frustrating. Cook st home; I am going to take my own advice…
… moreRobbie Stoner
This location has a nice patio and a great view of the mountains. I enjoyed my pollo Bowl and watched the sunset it was really nice. Restaurant was clean and the staff was friendly. One of the better locations form this chain. I would return.
… moreKelli Chillson
Ordered $37 of food, I arrived home not getting the Chips & Queso that I paid for on receipt. Then when I called the person who answered phone telling me “They gave you guac not queso. .. sometimes we mess up orders.” SMH! Horrible service, Im not going to this location any more. There are better locations I’ve gone too and never had issues. This location hit 3 strikes ypur OUT!
… moreBryan N.
I love the atmosphere of this place, the place settings are simple yet elegant. The patio area is beautiful, if you are here when it’s cold they have heaters so you can enjoy the outside without freezing. The food (looking at the burritos) is surprisingly filling and great tasting and the chips that come along with it on the combo are nice and crispy. I’ve been here a few times now and I just am surprised of why I never came before, great atmosphere and good food. If I had one thing to criticize that would be the bathrooms, I wish it would follow the updated look of the whole restaurant. I really recommend you coming here if you haven’t in a long time it’s refreshing.
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