Dairy Queen Grill & Chill

  3.5 – 730 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 82072

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Reviews

Jordan Walsh
A large fry is $5 and is smaller than a medium at McDonalds Wow. Their cones are almost $5 as well… I guess I will have to say bye to DQ for awhile. Two stars for the Crew only, they were kind and professional.
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Kyle Wilson
I have never in my life experienced a more incompetent group of employees in any business or government entity. They tried to give us the wrong food multiple times. They had no idea who ordered what or what the food they prepared even was. My friend finally settled for whatever they gave him, (fourth time wasn’t the charm).

Then, the fries. When is the last time you cleaned your fryer? I’ve worked in a ton of restaurants. None that I have ever worked for would dare put out fries like this. I regret having ate my burger. But I really regret having eaten two of these fries. I thought it was some kind of seasoning at first. Nope. I wish it was. I threw the rest away and walked out. I can’t believe I paid 15 bucks for this garbage.

I really hope I don’t get food poisoning. Never coming back to any DQ that is owned by these people.
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Brian Dominguez
No attention to detail having given me a half burned/half dry burger, lettuce that looked questionable, and lumpy gravy. Fries were soggy as usual and I haven’t been here for a few months now so I know this is not a rare occasion. If you’re passing through on I80, don’t come here for food. Ice cream is usually not something they screw up.
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Brenston Moss
As someone who worked at a 4.8 star Dairy Queen chain this is embarrassing. Food doesn’t come out in bags When we got our food the fries were stuff we (our chain) would have put in the “pig bucket” and the fries were measured out as what we sent kid fries out as. Toast for the chicken baskets wasn’t toasted but soaked in butter. Based off my experience the oil is not hot enough or the fries are out way to long in the warmer.

ICE CREAM
We went for the ice cream because we enjoy their ice cream but when we got them the one was overflowing as it should be handed out. The other was 3/4 of an inch under the rim.

I would not suggest this place save your money and go to sonic or Freddy’s
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Dean Miller
What kind of a fast food restaurant charges $9 for a small chicken sandwich and treat their customers so bad. I’m the only customer, in the drive through and inside. It took three minutes after I paid for the food. The reason was very apparent since everyone was standing around waiting for someone else to do something. Then I watched as the cashier walked extremely slow to the window. Oh and make sure you ask for napkins.
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John Benzor
Terrible service. Mistakes made on our order 3 times. Order of 1 sundae was not fixed until 4 or 5 other orders went out. Will not return
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Kenneth Hannon
French fries are really nasty and old. Chicken tenders where ok not made to order 3pm Friday August 27th. Like, really nasty fries. Bread was nasty too look at it in the picture. The bread was like wet and moldy or something IDK. Very bad and I love DQ. People are very nice but I don’t care how much you smile at me then serve me the nastiest fries and bread ever from DQ! There’s also not a clean place to sit inside.
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Heather Ragoonanan
I full-time travel and was in the Laramie area for a few weeks. I’ve come to this Dairy Queen twice now. The first time, it didn’t look busy, so I went inside and had to wait 20 minutes for a small chocolate shake. Which was weird because there was only one other person in there. The shake tasted fine, though.

The second time I arrived, the parking lot was full, so I decided to go through the drive thru since there wasn’t a line. Me and my husband ordered 2 hot fudge sundaes. My husband gives his card to the employee who, for some reason, walks off with it, which made alarms go off in my head. He took our card out of our view when the register was right by the drive-thru window. He came back a few minutes later, handed us our ice cream and the card. We decided not to say anything so as not to cause a scene.

So, overall. Not only are the sundaes super tiny, but now we have to watch our bank account to make sure it doesn’t get hacked. Thanks.

Some would say I’m being paranoid but, it’s better to be safe than sorry.
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Lillian Allen
Absolutely terrible. Ordered the new animal cookie blizzard and got the wrong one. Ordered two sides of onion rings and got a sad amount. I’ve given them lots of chances but I’m done with terrible quality and poor service. Did call and was told they could remake.
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Anne Custard
Watching the guy making blizzards start putting his hands down his pants that were falling down was one thing.

Waiting 20 minutes to get the wrong food was another.

And food is inedible. When is the last time grease was changed?
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