Address and Contact Information
Address: 1020 S Center St, Horseheads, NY 14845
Phone: (607) 739-6395
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Giuseppe’s – Horseheads, NY – 1020 S Center St – Hours, Menu, Order
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Reviews
Stick with the pizza. The Margherita is incredibly delicious. I can’t imagine anything on this menu with red sauce being bad either. Overall Giuseppe’s is a great place to eat and I will definitely continue to eat here, but if you’re going for a sandwich there are much better options nearby.
A note for the owners: Increase the meat portion and add cheese, lower the price to about $9, or just take it off the menu because you are stiffing your customers. I doubt you will ever get a repeat customer for this quality and price point. Also, how does this cost the same as a veal parm? Veal cutlets are $16/lb at Wegman’s so that makes sense, but serving this atrocity with the same price as a veal parm misleads the customer into thinking their going to get a $14 sandwich. This is not a $14 sandwich.
Also, if you value our feedback as you say in every single review, try showing it instead of just typing it where people can see you. The negative reviews keep rolling in and you keep typing the same DISMISSIVE script.
We were in town for a vacation, and the local hotel staff recommended them for dinner. So we went and was seated immediately, and served by Savannah immediately, with fresh sliced bread and plenty of time to make our choice.
First time for dinner was Guisppie’s pizza (aka supreme) and it’s excellent, The crust was soft yet crisp, the toppings fresh, and plenty of good flavor.
The second time for dinner, with Savannah again, the spouse got a Dinner sized grilled chicken salad and I had veal parmigana hogie. Once again, excellent dinner. And the cannolis? Wow.
Best I’ve had.
Third time, he had a Cheesesteak special hoagie while I picked the stromboli. The ‘boli was good hot or cold (leftovers the next day’s lunch) .
Fourth time (earlier today) we split a pizza again.
The only ding is for the last visit we hit between lunch and dinner time (before senior citizens dinner time) and only one young lady (IIRC Kristen) was busy working the phones, floor service, and back of store tasks. We understood and had no issues with it taking a little longer to get our check and depart.
But for the food? And the amount of food? Worth it and more.
Hate we never got to try the wings. When we return to the area for vacation, we’ll give them a try.
I then drove to the store myself and was disappointed by how the situation was handled. I was refused a full refund or a freshly made pizza and instead was charged $15 for a pizza that was already over an hour old. There was no apology or attempt to make things right. I had no energy at that point to state my point and needed something to eat.
Why not just throw out the pizza and remake it ?
I understand that unexpected issues happen, but good customer service is about how those situations are handled. Unfortunately, there was very little effort to resolve this fairly, and I left feeling like the inconvenience was placed entirely on me.