For Papa Johns Pizza in Durham, NC, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (919) 682-7272 for delivery or stop by Broad St for carryout to order your favorite, pizza, breadsticks, or wings today!
Do not give your business to this Papa Johns! They are always severely short staffed and so the food isn’t worth the wait or what you paid. They have to use Doordash because they have no drivers. This place needs new mgmt.
Order gets a update on phone after saying delivered soon. “Delayed, 15 minutes”… Alright, sure… Food arrives room temperature, burnt, and thin crust even though order was original…
If they want all ordering automated through their website or app, they need to have at least marginally accurate delivery time estimates. As it stands they always tell you the same default time until you call them and learn that wait times are > 2 hrs.
This is the worst papa johns ive ever done business with. Ive had many issues with this papa johns but this is the last straw. I ordered a pizza at 12:15am on a Friday night and its 1:46 am right now and im still waiting on this pizza. No matter what, it shouldnt take an hour and a half to make and deliver a pizza that is 8 minutes away from where i live to drive there. I’m leaving papa johns alone, ill just take my business somewhere else.
We walked in and ordered our pizza they said it be about 15 minutes. We paid and waited, when we looked at the pizza before leaving we found that not 1 but both of our pizzas had the toppings thrown in the middle of the pizza. Who eats or makes pizza that way ?? This papa johns We asked them to remake them and we got attitude from the girl at the register.!! only reason I’m giving two stars is because the manager remade my pizzas.
Each time we’ve ordered a pizza it’s never right!!! We are DONE wasting money with this location!
They don’t have delivery drivers they use door dash, the door dash driver left my food somewhere, no call, their phone number doesn’t work, and they left. So after an hour of waiting I didn’t get my food. Don’t outsource your drivers and waste our time and money
Ordered one of the newly advertised New York crust pizzas. Young man greeted me as soon as I walked in but none of the employees were wearing a mask. Not sure what the store policy is. After waiting for a few minutes, I was handed two pizza boxes instead of one. When I told him I didn’t order two pizzas, he explained they didn’t have a box large enough to put the entire pizza in so they cut the pizza in half. Opened the box and 4 were slices were slightly larger than normal; the other four slices were almost like a small- size slice. They all could have fit in one box. I paid for four toppings(pepperoni, sausage, spicy sausage and beef.) There were one and a half pieces of small pepperoni on each slice and then a cluster of sausage pieces on the other end of the slice. No toppings hardly at all. For $22??!! I am giving it 2 stars for the nice young man who helped me and zero stars for the pizza. Can’t say how it tasted because we each were only able to take one bite….where the pepperoni was!
I love this location. I never realize the reviews at this
Ordered at 6:29pm. 7:15 called, got a recording that said pizza is baking estimated delivery is 7:22. That’s not even possible – I live 10 minutes from the store. Can’t talk to a person – system disconnects you. I normally do Dominos – decided to try Papa John. Never again – worst experience ever.