Moe’s Southwest Grill

  3.6 – 198 reviews  $ • Mexican restaurant

***Our restaurants may be experiencing limited hours or may be closed. Please call to confirm operating hours. Thank you for your patience during this time*** Welcome to burritos, nachos, quesadillas, tacos and burrito bowls made just for you. Welcome to pico de gallo, seasonal salsas and good times made in house every day. Enjoy FREE chips and salsa with every meal. Welcome to Moe’s Winchester

Counter-serve chain dishing up Southwestern staples from burritos to nachos in lively environs.

✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery Moe's Southwest Grill 22603



Address and Contact Information

Address: 120 Merchant St, Winchester, VA 22603

Phone: (540) 313-4120


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Moe’s Southwest Grill: Mexican Restaurant & Tex Mex Grill

Welcome to Moe’s. A Mexican restaurant with a Southwest twist.


Noel Morrison
Since we had only purchased once before online a special pre-made meal, we were not quite sure how it exactly worked walking in. The staff was very kind to walk us step by step explain all the options. The portions were very generous, even to save some for the follow lunch. Flavourful, the quality seemed very good. I will be returning and praising to others about my experience. We’ll done. My only negative is I think the salsa bar mixed up a mild and a hot sauce. Simple mistake.
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Laura Basile
Love the Sunday Kids Eat Free Deal. Sometimes customer service can be hit or miss at this location but today was a hit. All the guys that were working prepared our food quickly and had a pleasant attitude . I even forgot to order a side of queso and Jack was super nice about it and quickly got me my side. Good Job Tonight Guys
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I went to this specific Moe’s two times and those two times I went were horrible.
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The service is always terrible and that predates Covid, so that can’t be used as an excuse. The drive-thru ALWAYS has a chair blocking it every time I drive past. We’ve visited the restaurant three times, so we gave them a fair shot. I tried ordering from DoorDash once as well thinking it would be faster and the Dasher was there for almost an hour waiting for two burrito bowls. I felt so bad that I tipped her an extra $10.
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Doug Nicholson
Way overpriced for the quality and service.
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Mark Kemmer Jr
Horrible experience! Tonight was supposed to be a spirit night for the school and have proceeds go towards the charity which we were looking forward to, however, this was the worst customer service experience we’ve had. The line when we got there was not that long, maybe 4 or 5 people in front of us, and it took over 45 mins in line just to get our order, food made and then eventually paid for. No one there appeared as though they wanted to be there. The person that started our order, eventually took off his apron and left. The lady that was helping make the orders finished our order and the person at the cashier left to go to the back before our order made it to him, leaving only the lady that helped finish our order, by herself. The line was wrapping around to the entrance and she couldn’t make any more orders because the line was being held up because no one was ringing out the orders. Eventually the original person who took our order came back and rang us out. We did not get everything we were supposed to as the menu states for kids meals, they should get a cookie which we did not receive. We mentioned the charity at the register and the guy looked at my wife like he had no idea what she was talking about (which is what we were supposed to do – and they were supposed to know). When we got home, which is not far from the restaurant, the food was cold and the chips were stale. No surprise since the food had been sitting out waiting for us to pay. We asked where the general manager was and no one seemed to care and effectively ignored our request. Based on this experience, we will not be returning. I personally would not recommend this place but I know everyone’s experiences vary.
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Cecilia Sullivan
Food was ok. Services was terrible. 3 people working, guy serving was super slow and clearly didn’t want to be there. The other two workers(one the manager) were not paying attention to the customers. Most tables were dirty, no straws, the lids for the cups were strewn all over the bar and the floors were filthy. Straws were not stocked except kids cup straws. Plus the tortilla press kept leaving large black burned tortilla chunks on our tortillas.
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Nicholas Prater
Do not recommend this place at all! The meat was so cold!!! Chips taste like they was stale! The customer service was good. Very very small portions. One of the workers seem like they were high. The prices are way to high!!!
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Sam Odle
Beautiful Moes franchise. Clean, open interior and plenty of space inside. During COVID the salsa bar has been cleverly modified to use little containers and you gotta love the free chips. Wish they weren’t out of Guac.
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Jessica Dawson
This was my first time at Moe’s and Stone made the experience worth coming back! Will see you all again soon!
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